Principal Consultant- Senior Developer SFDC

Job Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Principal Consultant- Senior Developer SFDC The Principal Consultant - Senior Salesforce Developer serves as the technical backbone and thought leader within the Salesforce practice. This role requires mastery of Salesforce development, deep understanding of the platform's multi-cloud capabilities, and the ability to lead complex solution design and implementation across multiple stakeholders and business units. You'll act as a trusted technical advisor to clients, provide hands-on development leadership, and ensure high-quality, scalable, and innovative Salesforce solutions that align with enterprise architecture standards and business strategy. Responsibilities 1. Solution Design & Technical Architecture .Lead end-to-end solution design for large and complex Salesforce programs involving multiple clouds (Sales, Service, Experience, Marketing, CPQ, Platform). .Translate business requirements into comprehensive technical design documents and scalable architectural blueprints. .Design solutions adhering to Salesforce best practices, ensuring maintainability, security, and high performance. .Evaluate and propose integration strategies, data models, and API designs that support enterprise interoperability. .Collaborate with Solution and Enterprise Architects to align Salesforce solutions with overall IT landscape and roadmap. ________________________________________ 2. Advanced Development & Implementation .Develop, test, and deploy Apex classes, triggers, LWC (Lightning Web Components), Aura Components, and batch/queueable jobs. .Design complex automation solutions using Flows, Process Builders, and platform events. .Implement and manage API integrations, data exchanges, and middleware connections (MuleSoft, Boomi, Informatica, etc.). .Handle large-scale data operations and optimize for LDV (Large Data Volume) scenarios. .Ensure the delivery of high-performing, reusable, and modular code adhering to security and compliance standards. ________________________________________ 3. Technical Leadership & Mentorship .Provide technical direction and mentorship to developers and lead consultants across multiple project streams. .Conduct regular code reviews, design audits, and enforce development best practices. .Create and maintain a library of reusable components, accelerators, and frameworks. .Guide teams on performance optimization, automation, and CI/CD pipelines (Copado, AutoRABIT, Jenkins). .Contribute to internal capability building, certification programs, and knowledge-sharing sessions. ________________________________________ 4. Client Consulting & Stakeholder Engagement .Act as a trusted Salesforce advisor for clients - providing guidance on platform capabilities, roadmap, and innovation. .Collaborate with business stakeholders, product owners, and functional consultants to validate requirements and propose solutions. .Present complex technical concepts in business-friendly language to executive stakeholders. .Contribute to pre-sales, solution estimation, and technical proposal development. .Drive client satisfaction by ensuring that delivered solutions meet or exceed expectations in quality, performance, and business value. ________________________________________ 5. Quality, Governance & Delivery Excellence .Define and enforce governance frameworks, coding standards, and architecture patterns across projects. .Ensure compliance with enterprise security policies, data protection standards, and Salesforce platform guardrails. .Support DevOps and release management, ensuring efficient, reliable deployment pipelines. .Participate in project planning, sprint reviews, retrospectives, and ensure alignment between functional and technical streams. .Lead technical risk identification, mitigation, and ensure proactive resolution of critical issues. ________________________________________ 6. Innovation & Continuous Improvement .Stay ahead of Salesforce platform releases, AI enhancements, and emerging technologies. .Explore integration of Agentic AI, Einstein GPT, automation, and predictive analytics into client solutions. .Champion innovation initiatives, proof-of-concepts (POCs), and optimization efforts across Salesforce environments. .Continuously improve processes, reduce technical debt, and enhance reusability and automation. Qualifications we seek in you Minimum Qualifications Education .Bachelor's or Master's degree in Computer Science, Engineering, or Information Systems. Experience .Proven track record leading development teams and delivering multi-cloud Salesforce implementations for global enterprises. .Deep understanding of: oApex, LWC, Visualforce, SOQL/SOSL oSalesforce APIs (REST/SOAP/Bulk) and asynchronous processes oSalesforce security model, Shield Encryption, and data governance oIntegration and middleware architectures (MuleSoft, Boomi, Kafka, etc.) oDevOps and CI/CD pipelines with Copado, Git, or Jenkins .Experience designing solutions under high data volume and performance-sensitive environments. .Strong grasp of Agile, Scrum, and DevOps practices. ________________________________________ Certifications (Preferred): .Salesforce Certified Platform Developer I (required) .Salesforce Certified Platform Developer II (preferred) .Salesforce Certified Application Architect or System Architect (highly desirable) .Salesforce Certified Technical Architect (CTA) (advantageous) .Cloud-specific certifications (Sales, Service, Experience Cloud) are a plus .TOGAF, PMP, or SAFe certifications (nice to have) ________________________________________ Soft Skills & Leadership Attributes: .Strong analytical and problem-solving skills, with a strategic mindset. .Excellent communication - can bridge business and technical teams effectively. .Confident leading workshops, solution walkthroughs, and executive briefings. .Collaborative leader with the ability to mentor and inspire technical teams. .Client-focused, with consulting discipline and attention to quality. .Highly organized, with the ability to handle multiple complex workstreams. Preferred Qualifications/ Skills .Salesforce Platform Developer II certification .Salesforce Administrator certification .Experience with Marketing applications (e.g. Marketo) .Experience in CTI integration (e.g. InContact) .Relevant experience as a Salesforce Developer in Sales and Service Cloud .Experience working on development of Sales Cloud instances for mid-market or enterprise size companies. .Using declarative (Process builder, Flow and Workflow) versus programmatic methods and extending the Lightning Platform using Apex and Lightning web components. .Demonstrable experience designing, and personally building, Lightning pages for enhanced end user experiences. .Experience with Salesforce sites and Communities .Experience integrating Salesforce with external systems (REST & SOAP API, JSON & XML, etc.) .Experience using Apex Data loader. .Knowledge of Salesforce platform best practices, coding, design guidelines and governor limits .Salesforce Platform Developer I certification and Salesforce Admin certification .Excellent communication, documentation, and organizational skills and the ability to relentlessly prioritize. .Passion for a fast-paced, high growth environment Why join Genpact .Lead AI-first transformation - Build and scale AI solutions that redefine industries .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills .Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace .Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.