Principal Consultant-Implementation Manager, SFDC

4 days ago

Noida, India Genpact Full time

Job Description Inviting applications for the role of Principal Consultant-Implementation Manager, SFDC In this role you will be responsible for simplifying complex IT Systems solutions for customers in all industries, understanding how to structure a process capture and process improvement initiative and how to facilitate the client through a pragmatic decision-making process. Responsibilities - Lead implementation projects and be completely accountable for all aspects. - Develop and review the project plan, milestones, and delivery. - Lead solution discussion for Solution architect - Interact with project stakeholders and manage expectations - Preparation of Functional requirement document and closure with all stakeholders - Ensure application documentation is as per standard - Suggest improvements in system development - Guide technical leads and developers - Team handling and issue resolution - Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business. - Being involved in implementation, training and testing of the solutions - Supporting business transition and helping to establish change - Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead. Qualifications we seek in you Minimum Qualifications - Experience in Operational excellence related projects. - Experience in complicated software projects. - Relevant experience in the F&A domain - Project Management knowledge including working on tools like MS projects etc. - Must have strong domain and operations experience in OTC domain - Excellent MS office skills - Working knowledge of ERPs like Oracle, SAP - Good verbal and written communication skills, appropriate for Executive level communication and reporting - Preferred qualifications - Customer Interaction Skills Preferred Qualifications/ Skills - Effective stakeholder management - Critical thinker, problem solving attitude - Fast and independent decision maker - Excellent documentation and writing skills - Good listener and communicator - Confident presenter - Team building skills / team player - - - - - -

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