Only Immediate joiners required- Amazon Connect Architect

4 weeks ago

Bengaluru India Artec Solutions Pvt Ltd Full time

Job Description

Job Title: Amazon Connect Architect Contact Center Solutions

Location: Remote

Job Type: Full-time

Company Name: Artec Solutions

Experience Level: [Mid/Senior-level]

Job Summary:

We are seeking an experienced Amazon Connect Architect with a strong background in contact center technologies to design, implement, and support scalable cloud-based contact center solutions. The ideal candidate will have a deep understanding of Amazon Connect and AWS services, paired with a broad knowledge of telephony systems, IVR, omnichannel routing, customer experience design, and enterprise integrations.

Key Responsibilities:

- Design and Architect scalable Amazon Connect-based contact center solutions tailored to client or business needs.
- Develop and implement IVR flows, call routing logic, and Lambda integrations with backend systems.
- Integrate Amazon Connect with CRM platforms (Salesforce, Zendesk, etc.), workforce management, and analytics tools.
- Define and implement omnichannel customer engagement strategies using Amazon Connect, Amazon Lex, and other AWS services.
- Provide technical leadership and hands-on support during the solution design, build, and deployment phases.
- Partner with internal stakeholders (product, engineering, support) to deliver innovative customer experience solutions.
- Lead proof-of-concepts (POCs) and demos for stakeholders and clients.
- Ensure solution compliance with security, data privacy, and regulatory standards.
- Provide training and knowledge transfer to clients or internal teams.
- Create and maintain architectural documentation and best practices.

  • ▷ Immediate Start: Amazon connect engineer

    1 week ago

    Bengaluru, India People Prime Worldwide Full time

    Important Note (Please Read Before Applying) 🚫 Do NOT apply if: - You have less than 5 years or more than 11 years of experience - You do not have hands-on Amazon connect 4 + experience - You are on a notice period longer than 15 days - You are looking for remote only - You are a fresher or unrelated background (e.g., support, testing only, non-Java...

  • Amazon connect engineer

    1 week ago

    Bengaluru, India People Prime Worldwide Full time

    Important Note (Please Read Before Applying)Do NOT apply if:You have less than 5 years or more than 11 years of experienceYou do not have hands-on Amazon connect 4 + experienceYou are on a notice period longer than 15 daysYou are looking for remote onlyYou are a fresher or unrelated background (e.g., support, testing only, non-Java roles)✅ Apply...

  • Amazon connect engineer

    1 week ago

    Bengaluru, India People Prime Worldwide Full time

    Important Note (Please Read Before Applying)Do NOT apply if:- You have less than 5 years or more than 11 years of experience- You do not have hands-on Amazon connect 4 + experience- You are on a notice period longer than 15 days- You are looking for remote only- You are a fresher or unrelated background (e.g., support, testing only, non-Java roles)✅ Apply...

  • [Urgent] Amazon Connect Architect

    4 weeks ago

    Bengaluru, India Artec Solutions Pvt Ltd Full time

    Job Description Job Title: Amazon Connect ArchitectDepartment: Cloud Engineering / Contact Center Solutions / ITReports To: Head of Cloud Architecture / Director of CX TechnologyLocation: RemoteJob Type: Full-Time Job Summary: As an Amazon Connect Architect, you will be responsible for designing, implementing, and optimizing scalable, secure, and...

  • Amazon connect engineer

    1 week ago

    Bengaluru, India People Prime Worldwide Full time

    Important Note (Please Read Before Applying)🚫 Do NOT apply if:You have less than 5 years or more than 11 years of experienceYou do not have hands-on Amazon connect 4 + experienceYou are on a notice period longer than 15 daysYou are looking for remote onlyYou are a fresher or unrelated background (e.g., support, testing only, non-Java roles)✅ Apply ONLY...

  • Amazon connect engineer

    1 week ago

    Bengaluru, India People Prime Worldwide Full time

    Important Note (Please Read Before Applying)🚫 Do NOT apply if:You have less than 5 years or more than 11 years of experienceYou do not have hands-on Amazon connect 4 + experienceYou are on a notice period longer than 15 daysYou are looking for remote onlyYou are a fresher or unrelated background (e.g., support, testing only, non-Java roles)✅ Apply ONLY...

  • Amazon connect engineer

    1 week ago

    Bengaluru, India People Prime Worldwide Full time

    Important Note (Please Read Before Applying)🚫 Do NOT apply if:You have less than 5 years or more than 11 years of experienceYou do not have hands-on Amazon connect 4 + experienceYou are on a notice period longer than 15 daysYou are looking for remote onlyYou are a fresher or unrelated background (e.g., support, testing only, non-Java roles)✅ Apply ONLY...

  • Amazon Connect Architect

    1 week ago

    Bengaluru, Karnataka, India Artec Solutions Pvt Ltd Full time ₹ 12,00,000 - ₹ 25,00,000 per year

    Job Title: Amazon Connect ArchitectDepartment: Cloud Engineering / Contact Center Solutions / ITReports To: Head of Cloud Architecture / Director of CX TechnologyLocation: RemoteJob Type: Full-TimeJob Summary:As anAmazon Connect Architect, you will be responsible for designing, implementing, and optimizing scalable, secure, and high-performing cloud-based...

  • Architect - Amazon Connect

    2 days ago

    Bengaluru, India Brillio Full time

    **Architect - Amazon Connect**:

  • Amazon Connect

    3 weeks ago

    Bengaluru, India Cognizant Technology Solutions Full time

    Amazon Connect :1. Minimum exp 3-7 years, 2.Strong experience in contact center development 3.Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions 4.Java / Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) 5.Knowledge on AWS Lambda services and familiarity in AWS environment and eco...