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Job Description Who We Are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About This Role We are seeking an AI & Automation Engineer to join our Tools Engineering & Operation team within the TSSE Cognitive Centre of Excellence. This role is based in SV and reports to Adham ELSheikh. The individual will be responsible for maintaining and approving robotic process automation (RPA) solutions, ensuring they meet quality standards and operate effectively in production environments. The role demands strong technical expertise, stakeholder engagement, and a proactive approach to problem-solving in a global, agile setting. What You'll Do - Review and approve newly developed automation solutions for production deployment, ensuring compliance with agreed standards. - Maintain the production environment using incident, change, and problem management processes. - Communicate effectively with customers and stakeholders as part of daily operations. - Collaborate within international, distributed teams to deliver automation solutions. - Influence and liaise across various levels within VOIS and customer organisations. Who You Are - Holds a graduation degree in Computer Science or Engineering. - Possesses 14 years of experience in RPA, preferably using ITIL or similar standards. - Certified or experienced in UiPath. - Proficient in at least one programming language. - Fluent in English (spoken and written). - Demonstrates strong analytical and problem-solving skills. - Has excellent organisational and prioritisation abilities. - Confident in stakeholder engagement and influencing across levels. Not a perfect fit Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's In It For You - Opportunity to work on cutting-edge automation technologies in a global environment. - Exposure to agile methodologies and cross-functional collaboration. - A chance to influence automation strategy and contribute to operational excellence. - Work in a high-impact role with strategic visibility across the organisation. What Skills You Will Learn - Advanced RPA development and deployment practices. - ITIL-based incident and change management. - Cross-cultural communication and stakeholder management. - Strategic thinking and operational decision-making. - Agile delivery in multi-disciplinary environments VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media and #StayConnected - LinkedIn - Facebook - Instagram - Chat with our employees