Front Office Associate
2 hours ago
Process all guest check-ins check-outs room assignments and room change late check-out requests Secure payment activate reissue room keys Ensure rates match market codes document exceptions Verify adjust billing for guests Communicate to appropriate staff when guests are waiting for an available room Advise guest of messages Clear departures in computer system Coordinate with Housekeeping to track room status and guest concerns File guest paperwork or documentation Operate telephone switchboard station Run and check daily reports contingency lists and credit card authorization reports Supply guests with directions and information Answer record and process all guest calls requests questions or concerns follow up to ensure each has been met to guests satisfaction Arrange transportation for guests visitors Count and secure bank at beginning and end of shift Cash-guests checks process all payment types vouchers paid-outs charges and provide change Notify Loss Prevention Security of any reports of theft Follow company policies and procedures report accidents injuries and unsafe work conditions to manager ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak using clear and professional language answer telephones using appropriate etiquette Develop and maintain positive working relationships support team to reach common goals listen and respond appropriately to the concerns of employees Comply with quality assurance standards Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONSEducation High school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification NoneAt Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design vibrant social scenes and experiences that feel like the real deal Tribute Portfolio hotels are emboldened to stay true to their own character - they each tell their own design story connect with their surrounding communities and proudly show off their individual brand identity In joining Tribute Portfolio you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you
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Front Office Associate
5 days ago
Kochi, Kerala, India Edugram Full time**Front Office Associate - Job Description (Key Responsibilities)** - **Greet and welcome** visitors, students, and parents in a professional manner. - **Attend phone calls**, handle inquiries, and transfer calls to the concerned departments. - **Tele calling to prospective students** for admissions and follow-ups. - **Maintain visitor records**, student...
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Front Office Associate
7 days ago
Kochi, Kerala, India THE AVENUE CENTER HOTEL Full timeFRONT OFFICE ASSOCIATE QUALIFICATION: HOTEL MANAGEMENT/ TOURISM AND HOSPITALITY MANAGEMENT EXPERIENCE: MINIMUM 1 YEAR IN STAR HOTELS/RESORTS PROVIDE FREE FOOD AND ACCOMMODATION DUTY SHIFT: MORNING DUTY, EVENING DUTY AND NIGHT DUTY GENDER: MALE OR FEMALE whats app: 9539003539 contact : 9539003539 (monday to satturday between 10am to 6pm) Salary based...
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Front Office Associate
1 day ago
Maradu, Kochi, Kerala, India The classik fort hotel Full time**Job Summary**: The Front Office Associate is the first point of contact for guests and visitors. The role involves handling guest check-ins/check-outs, managing reservations, providing information, and ensuring smooth operations at the front desk. The position requires excellent communication, customer service, and organizational skills. **Key...
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Front Office Associate
1 day ago
Maradu, Kochi, Kerala, India The classik fort hotel Full time ₹ 1,44,000 - ₹ 1,86,000 per yearJob Summary:The Front Office Associate is the first point of contact for guests and visitors. The role involves handling guest check-ins/check-outs, managing reservations, providing information, and ensuring smooth operations at the front desk. The position requires excellent communication, customer service, and organizational skills.Key...
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Front Office Associate
5 days ago
Kochi, India kumarakom lake resort Full timeHe/she holds a key position in the hospitality industry. Front office is known to be the nerve centre of a hotel. Therefore, the front office associates deal with customer queries, their needs, complaints etc. They are the chief point of communication for the guests. **Responsibilities** - Creating guest database. - Handling guest accounts. - Coordinating...
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Front Office Administrator
5 days ago
Kochi, Kerala, India SPLASH GAIN ASSOCIATES Full time**Job Title**: Front Office Administrator (Female) **Location**: Cochin **Job Type**: Full-Time **Department**: Administration & Client Services **Reporting To**: Branch Manager **About Splash Gain Associates** Splash Gain Associates is a leading institution engaged in **Overseas Recruitment**, **Medical Training (Prometric, DHA, HAAD)**, and **Language &...
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Front Office Associate
3 days ago
Peroorkada, Thiruvananthapuram, Kerala, India Hotel Blue Castle Full time ₹ 1,92,000 - ₹ 2,16,000 per yearJob Title: Front Office AssociateDepartment: Front OfficeWork Schedule: Night ShiftJob Summary:The Front Office Associate is the first point of contact for guests and is responsible for providing exceptional customer service, managing check-in/check-out procedures, handling guest inquiries, and ensuring a smooth front desk operation in line with the...
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Kochi, India Travancore Court Full timewe are looking for a candidate for front office department, both male or female having basic knowledge about front office department like check in check out, guest dealing, good communication skill , positive attitude etcMore information about this Front Office Associate Assistant JobPlease go through the below FAQs to get all answers related to the given...
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Front Office
1 day ago
Kochi, Kerala, India AEC Studies Pvt. Ltd. Full timeAs a Front Office staff, you will be responsible for managing the day-to-day operations of the front desk, ensuring a positive experience for students, parents, and staff. You will be the first point of contact for anyone entering the institution and will handle inquiries, provide information, and direct visitors appropriately. This position requires a...
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Front Office Executive
3 days ago
Kochi, Kerala, India Kancare Assisted Living Solutions Pvt. Ltd Full timeThe Front Office Executive will be responsible for handling receptionist duties, maintaining customer service standards, and ensuring smooth operations at the front office. Qualifications - B. com/ BBA / Diploma in Hospital Administration - Proficiency in Microsoft Office Suite - Interpersonal Skills and Communication - Receptionist Duties and Front Office...
