Non Voice Bpo

3 weeks ago

Mumbai Maharashtra, India Wings Global Services Full time

Company Overview Wings Global Services is a trailblazer in engineering innovation and automation excellence providing comprehensive solutions across diverse industries such as oil gas manufacturing IT and modern infrastructure We are located in Mumbai and our team is comprised of talented professionals focused on propelling operational efficiency and sustainable progress Learn more at Job Overview We are seeking a Junior Non Voice BPO Chat and Email Process Specialist to join our team This full-time position is based in Mumbai including suburban and surrounding areas like Navi Mumbai Airoli Thane Andheri and Malad Candidates should have 1 to 3 years of work experience and be comfortable working in a dynamic technology-driven environment Qualifications and Skills Email Support Mandatory skill Demonstrated expertise in managing professional email communications efficiently and effectively ensuring customer satisfaction Live Chat Support Mandatory skill Proficiency in delivering exceptional live chat support addressing customer queries in real-time with high accuracy Written Communication Mandatory skill Excellent written communication skills adept in crafting clear and concise responses suitable for diverse audiences Complaint Resolution Adept at identifying issues understanding the customer perspective and resolving complaints promptly while maintaining composure Data Entry Accurate data entry skills to maintain and update system records ensuring data integrity and accessibility for informed decision-making Workflow Management Competent in managing workflows efficiently prioritizing tasks to meet deadlines in a structured BPO environment Problem Solving Strong problem-solving abilities capable of identifying issues quickly and offering viable solutions that align with company policies Active Listening Excellent active listening skills essential for understanding client needs and delivering suitable support and resolutions Roles and Responsibilities Handle non-voice communication channels including email and chat support ensuring timely and accurate responses to client queries Work collaboratively with team members to efficiently resolve customer issues while adhering to company protocols and service standards Implement effective complaint resolution processes to enhance customer satisfaction and optimize their service experience Manage data entry tasks updating and maintaining accurate records in business systems to support operational processes Facilitate efficient workflow management ensuring that all inquiries and support tasks are processed in a timely manner Engage in proactive problem-solving suggesting enhancements to existing support strategies to improve service delivery efficiency Offer empathetic and effective communication ensuring customers feel heard and valued establishing a positive experience with our services Participate in continuous learning initiatives to stay current with industry best practices and contribute innovative ideas to the team

  • Bpo Non Voice

    5 hours ago

    Viman Nagar, Pune, Maharashtra, India Aerosys Infotech Pvt Ltd Full time

    Hiring for Bpo non voice Salary 25,000 + incentives English + Hindi language **Company Interview location - Pune station** Part time and full time Any qualification **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher **Salary**: ₹15,737.00 - ₹28,737.00 per month **Benefits**: - Health insurance Schedule: - Morning shift - Night...

  • non voice process

    1 day ago

    Airoli, Navi Mumbai, Maharashtra, India Aparna Singh Label Full time ₹ 2,10,000 - ₹ 2,60,000 per year

    Customer Support Executive – Non-Voice (Freshers Welcome)International exp 1 year minimum in voice/non voicesalary - 21 to 355 days working2 rotational offBenefits:Performance-based incentivesPF & ESIC coveragePaid trainingFast career growth in BPO industry5 days working week (depending on process)Location:Airoli, Navi Mumbai (Work from Office)Job Types:...

  • Voice Non voice Call Center, BPO Domestic and International

    1 day ago

    Chandigarh, Gurugram, Mumbai, India Best Placement Services Full time ₹ 15,000 - ₹ 35,000 per year

    Voice Non voice Call Center, BPO Domestic and InternationalQualifications-Any Graduate/ 12thSkills required- Good communication skills are requiredSalary 15K to 35KALLOWANCE AND PERKS are excludedFor Girls - Day shiftFor Boys- Rotational shiftCall WhatsApp number

  • Bpo Voice Process

    2 weeks ago

    Navi Mumbai, India Unitech Consultancy Full time

    Job Title- BPO VOICE PROCESS- Job Description- Customer Service ( Non-Technical ) - Customer Support ( Technical ) - Tech Support Engineer ( Technical ) - HELP DESK - Banking - Finance - Mortgage - Insurance - Entertainment (TV Process) - Collections - Retentions - Sales/Up selling - Health Care n Many More. Freshers / Experience Qualification : Any...

  • Bpo - Voice Process

    2 weeks ago

    Mumbai, Maharashtra, India Hemocean outsourcing Full time

    **Qualifications and Skills** - Strong communication skills in verbal and written English - Ability to multitask and prioritize tasks effectively - Familiarity with BPO procedures and voice process operations - Positive attitude and customer-centric approach - Willingness to learn and adapt in a fast-paced environment **Roles and Responsibilities** - Handle...

  • Non Voice Process

    6 hours ago

    Pune, Maharashtra, India Meraki IT Solutions Full time

    DESIGNATION**:Team Managers-US/UK Non-Voice** QUALIFICATION**:Graduate/Post Graduate** LOCATION / LOCALITY**:Pune, Maharashtra.** CTC BUDGET**:8LPA - 9LPA.** EXPERIENCE REQUIRED**:5 + Years.** WORK DAYS**:Monday-Friday.** WORK TIMINGS**:Rotational Day - Night any 9 hrs.** NOTICE PERIOD**:Immediate ( Max 15 Days)**. INTERVIEW PROCEDURE**:1st...

  • non voice process

    7 days ago

    Malad, Mumbai, Maharashtra, India Jobegy Full time ₹ 88,800 - ₹ 5,33,771 per year

    Profile Non-VoiceRequired Qualification - Graduate MandatoryJob Experience (duration) 1– 3 YearsDesired Experience (domain) InsuranceWork Location Mumbai (Malad)Must have all the document experince letter is mandatory / UAN CHECKNO Absconded.Role Associate (BPO-1/2)salary 5.5 LPARequired Skillset DetailsDomain related - Relevant experience with UK pension...

  • Non Voice Chat Process

    6 days ago

    Pune, Maharashtra, India AUS pvt ltd Full time

    **Customer Support Specialist (Non-Voice)** Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations US/UK...

  • Bpo Non Voice

    2 weeks ago

    Mumbai, India Wehire Talent Solutions Full time

    Hiring for non voice process Back office Qualification - Graduate + 1 year of exp Salary - 18kInhand Languages known:. English + Hindi Work from office Note-Should know advance excel Location - Andheri Immediate joining For further details contact saloni shah +91-XXXXXXXXXX **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 -...

  • International Customer Care

    2 days ago

    Mumbai, India KVC CONSULTANTS Full time

    **Hello We are Hiring for a customer support profile in Mumbai - **Kindly note it is a WORK FROM OFFICE ROLE IN Mallad** **Roles and Responsibilities** - To resolve all customer issues in a timely manner- to maintain customer feedbacks which will help to improve the process**Eligibility** - Freshers with - **Excellent communication in English **may only...