non voice process
1 week ago
Profile Non-Voice
Required Qualification - Graduate Mandatory
Job Experience (duration) 1– 3 Years
Desired Experience (domain) Insurance
Work Location Mumbai (Malad)
Must have all the document experince letter is mandatory / UAN CHECK
NO Absconded.
Role Associate (BPO-1/2)
salary 5.5 LPA
Required Skillset Details
Domain related - Relevant experience with UK pension domain is an added advantage
Experience of handling insurance related payments out/servicing task
Knowledge of the insurance principles and applied experience
Adapt in comprehending queries and ability to accurately communicate information related to the product through email/ chat
Adapt in calculations to accurately process/ compute insurance payouts
Ability to comprehend scenarios related to the query
Should be open to working in rotational shifts
Meet targets like Quality, CSAT, AHT, Compliance, Attendance & Adherence.
Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
Ability to manage multiple priorities, multi-task & cross skill across ala channels (Voice, Chat & Email)
Sameer
Job Type: Full-time
Pay: ₹30, ₹44,479.02 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Education:
- Bachelor's (Required)
Experience:
- Bpo : 1 year (Required)
Work Location: In person
Speak with the employer
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