Software Quality Assurance

2 weeks ago

Bengaluru, Karnataka, India Capgemini Full time
Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description

- Extensive experience of process definition and implementation covering various life cycles - Development / Maintenance / Transformation / Improvement / Innovation
- Perform service contract, SOW, scope statement reviews to gather service, quality, risk and compliance management requirement
- Building Process awareness in Engagement - Provide necessary process training , walkthrough of the processes and templates , assisting in Tools Setup
- Perform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer's expectations
- Identify and facilitate improvement initiatives with quantified benefits r e.g. Incident reduction , FMEA effectiveness , Six Sigma Initiatives, Early Alerts etc
- Monthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the management
- Ensure readiness of the account project for internal and external audits
- horough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL, Agile Service Management

Secondary Skills

- Experience in defining ITIL processes
- Should have executed end to end consulting assignment which includes Service Design, Gap analysis, Process Definition, implementation road map and auditing
- Knowledge on Application and infrastructure Maintenance lifecycle and Transition
- Experience in working directly with clients
- Excellent communication, interpersonal & presentation skills
- Clear understanding of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFe
- Participate / Conduct focus reviews and deep dive reviews of critical projects
- Knowledge sharing and guidance to team member

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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