Sr Datapower and APIC Administrator

Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.

Not only will you be responsible for managing and maintaining the Datapower and APIC, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.

Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers business performance is always world-class.

At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management then this role is for you.

Your Future at Kyndryl

Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Experience

5+ Years of Experience in IBM DataPower and API Connect Administration.

Install, configure, and maintain IBM DataPower appliances and API Connect infrastructure in a clustered environment, ensuring high availability and load balancing for APIs.

Monitor system performance and troubleshoot issues related to DataPower, API Connect, API traffic, and overall system health.

Manage and maintain SSL certificates, cryptographic objects, and security configurations on DataPower devices and API Connect gateway.

Work closely with network and security teams to integrate DataPower appliances and API Connect into the existing infrastructure and enforce security best practices.

Participate in on-call rotation to provide 24/7 support for critical production issues related to DataPower and API Connect.

Preferred Technical and Professional Experience

Bachelor's degree in computer science, Information Technology or a related field.

Proven experience as an IBM DataPower Administrator with expertise in managing and configuring DataPower appliances.

Solid understanding of API concepts, protocols, and RESTful principles.

Proficiency in scripting languages (e.g., Shell, Python) to automate tasks and implement monitoring solutions.

Excellent troubleshooting and problem-solving skills, with the ability to analyze complex issues in a timely manner.

Strong communication and collaboration skills to work effectively with cross- functional teams.

IBM DataPower and API Connect certifications are a plus.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

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