11/09/2025 It Manager

3 days ago

Chennai, Tamil Nadu, India Hapag-Lloyd Full time

IT ManagerJob Summary We are seeking a highly skilled and certified IT Manager to oversee our company s technology operations and ensure the implementation of efficient IT systems and policies The ideal candidate will have extensive experience in IT management ITIL V4 certification and ISO 27001 The IT Manager will be responsible for managing the IT team developing and implementing IT policies and ensuring compliance with headquarters industry standards and regulations Key Responsibilities Strategic Planning and Management o Develop and implement IT strategies that align with the company s business goals o Oversee the planning implementation and maintenance of IT systems and operations o Manage IT budgets and optimize expenditure IT Service Management o Implement and manage ITIL V4 processes to improve service delivery and support o Ensure effective incident problem change and release management o Monitor and report on IT service performance identifying areas for improvement Information Security o Lead the implementation and maintenance of ISO 27001 standards to ensure robust information security management o Conduct regular risk assessments and develop mitigation strategies o Ensure compliance with security policies procedures and regulatory requirements Team Leadership and Development o Manage and mentor a team of IT professionals providing guidance and support for their professional development o Foster a culture of continuous improvement and collaboration within the IT team o Conduct performance reviews and set objectives for team members Infrastructure and Systems Management o Oversee the maintenance and optimization of the company s IT infrastructure including servers networks and software applications o Ensure the reliability availability and security of IT systems o Asset Audit management o Manage relationships with external vendors and service providers Qualifications Bachelor s degree in Information Technology Computer Science or a related field ITIL V4 certification Knowledge Modern Network Infrastructure MPLS VLAN SD-WAN ISO 27001 certification Proven experience in IT management or a similar role Strong knowledge of IT service management frameworks and information security standards Excellent leadership and team management skills Strong analytical and problem-solving abilities Effective communication and interpersonal skills Ability to manage multiple projects and priorities in a fast-paced environment Preferred Skills Experience with cloud computing and virtualization technologies Knowledge of network and infrastructure management Proficiency in project management methodologies e g Agile Scrum Familiarity with cybersecurity best practices and emerging threats Perks and Benefits at HLTC Recreation Play area with PS5 Table Tennis Foosball Carrom and Chess Financial Health Provident Fund Gratuity Performance Bonus Medical Insurance Leave Travel Allowance Work-Life Balance Hybrid model after probation confirmation based on Manager s approval 3 days in office 2 days WFH Generous Leave Policies Facilities Car Bike Parking Food Court Modern Office Environment Professional Development HL Academy - Training Programs Career Growth Opportunities Employee Referral Policy

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