▷ (Urgent Search) Business Process Analyst

What You ll Do The Business Process Analyst drives department-level improvements aligned with Avalara s strategic goals reporting to the Director of Business Excellence You will lead end-to-end process plans from root cause analysis to implementation using Lean tools automation generative AI and data analytics The analyst facilitates Kaizen events delivers scalable solutions and champions continuous improvement through clear data-driven storytelling that builds partner support What Your Responsibilities Will Be You will lead end-to-end improvement plans that align with Avalara s strategic goals from discovery through to sustained implementation You will partner with operational delivery teams project managers contractors and developers to identify scope and implement improvement opportunities Facilitate Kaizen events and workshops using Lean Management principles to support team engagement and new ideas You will be fluent in automation tooling generative AI ChatGPT N8N workflow and RPA tools and data analytics to accelerate root cause analysis and improve business processes Map and improve complex workflows to improve process flow visibility and measurable performance outcomes You will build and embed control and measurement systems that ensure improvements are sustained You have to promote a culture of continuous improvement by communicating wins and outcomes through data-driven storytelling What You ll Need to be Successful Over 5 years of experience leading process improvement Experience applying generative AI automation and data analytics to lead measurable operational gains Proficient in tools like MiniTab and experienced in coaching data-driven decision-making Facilitator of global cross-functional teams through workshops and change programs Certified Lean Six Sigma Black Belt Master Black Belt with expertise in continuous improvement LI-Hybrid How We ll Take Care of You Total Rewards In addition to a great compensation package paid time off and paid parental leave many Avalara employees are eligible for bonuses Health Wellness Benefits vary by location but generally include private medical life and disability insurance Inclusive culture and diversity Avalara strongly supports diversity equity and inclusion and is committed to integrating them into our business practices and our organizational culture We also have a total of 8 employee-run resource groups each with senior leadership and exec sponsorship What You Need To Know About Avalara We re defining the relationship between tax and tech We ve already built an industry-leading cloud compliance platform processing over 54 billion customer API calls and over 6 6 million tax returns a year Our growth is real - we re a billion dollar business - and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world We re bright innovative and disruptive like the orange we love to wear It captures our quirky spirit and optimistic mindset It shows off the culture we ve designed that empowers our people to win We ve been different from day one Join us and your career will be too We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture but to enrich it All qualified candidates will receive consideration for employment without regard to race color creed religion age gender national orientation disability sexual orientation US Veteran status or any other factor protected by law If you require any reasonable adjustments during the recruitment process please let us know