Front Desk Executive

4 weeks ago


Mumbai, Maharashtra, India Lodha Group Full time
Job Description

Role & responsibilities:-

- Answering phone calls and transferring to the concerned departments
- Greeting visitors and guiding them for their meetings
- Keeping records of the documents and maintaining the data
- Maintain discipline in all guest areas and demonstrate ethical behaviour
- Maintain complete knowledge about company procedures, policies, Rules & Regulations
- Demonstrates urgency in response and handling of customer problems and complaints
- Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas.
- To take a round of the entire office/site to check if there are any admin related flaws and ensure to inform the concerned department.
- Take morning briefing before the operations start with the security team, valet, F & B team to discuss daily appointments
- Increase levels of food service quality and enhance overall ambience of customer experiences.

Preferred candidate profile

- Hotel industry with 2+ years of experience
- Graduation preferred

Role:Front Office Executive

Industry Type:Real Estate (Co-working)

Department:Food,Beverage & Hospitality

Employment Type:Full Time, Permanent

Role Category:Front Office & Guest Services

Education

UG:Graduation Not Required
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