Front Office Receptionist- Female

2 days ago


Perumbavoor KL IN KAWMA INTERNATIONAL LLP Full time

Key Responsibilities Greet and assist walk-in students and visitors in a professional and friendly manner Make outbound calls to prospective students from leads provided Provide course information admission criteria and respond to inquiries via phone email chat and in person Follow up with interested candidates to convert inquiries into admissions Schedule counseling sessions and coordinate with the admissions or academic team Maintain student inquiry logs and update records in the CRM system Support the admissions team in processing application forms and required documents Ensure the reception area is clean welcoming and organized Handle incoming calls and direct them to the appropriate department Assist with general administrative and clerical tasks Use modern tools and technologies like ChatGPT Google Workspace MS Word MS Excel and CRM dashboards for daily communication data entry and report preparation Maintain and manage digital communication channels such as WhatsApp web chat or inquiry forms Contact companies and organizations for student placement opportunities and maintain professional relationships with industry partners Promote and sell institution-related software or digital services to clients and partner companies Required Qualifications Minimum a Degree in any field preferred 0-2 years of experience in front desk telecalling admissions or sales support Freshers with good communication skills can also apply Good spoken communication in English and Malayalam or local language Basic computer knowledge MS Office Word Excel Email Data Entry Confident polite and customer-focused personality Ability to handle multiple tasks efficiently Preferred Skills Experience in educational institutions admission placement coordination or software sales Familiarity with student databases or CRM tools Comfortable using ChatGPT or similar tools for drafting messages emails and reports Strong communication negotiation and relationship-building skills Positive attitude with problem-solving ability Working Hours Monday to Saturday 9 00 AM - 6 00 PM adjustable as per institutional requirements Job Type Full-time Pay 12 000 00 - 20 000 00 per month Experience Front desk 1 year Preferred Telecommunication 1 year Required Language English Preferred Malayalam Required Location Perumbavoor Kerala Required Work Location In person



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