Ar Caller Associate

1 week ago

Hyderabad Telangana, India Weekday AI Full time

This role is for one of the Weekday s clients Salary range Rs 200000 - Rs 500000 ie INR 2-5 LPA Min Experience 1 years Location Hyderabad Bengaluru Chennai JobType full-time We are seeking a detail-oriented and results-driven AR Caller Associate to join our Revenue Cycle Management RCM team The ideal candidate will have 1 to 4 years of experience in handling accounts receivable processes particularly with healthcare claims As an AR Caller Associate you will be responsible for initiating phone calls to insurance companies to follow up on outstanding claims address denials and resolve payment discrepancies to ensure timely and accurate reimbursement This role is critical to optimizing revenue collection and ensuring financial health for our clients in the healthcare sector Prior experience in a Business Process Outsourcing BPO environment is highly desirable Requirements Key Responsibilities Initiate outbound calls to insurance companies payers to follow up on pending or denied healthcare claims Analyze and interpret explanation of benefits EOBs and remittance advice to identify issues in claim processing Take appropriate action to resolve denials underpayments and other claim discrepancies Accurately document the outcome of each call in the client s system and update records as per defined processes Ensure timely and effective resolution of outstanding AR Accounts Receivable by prioritizing claims based on aging and value Collaborate with internal teams billing coding and quality assurance to escalate and resolve recurring issues Maintain a high level of compliance with HIPAA and internal data security policies Meet daily weekly and monthly performance targets including number of calls made claims resolved and total collections Required Skills Qualifications Minimum 1-4 years of experience in AR calling preferably in a healthcare BPO environment Strong knowledge of US healthcare revenue cycle including claim submission denial management and follow-up procedures Hands-on experience working with EOBs denial codes and insurance follow-up tools Proficient in MS Office Suite especially Excel and Word and familiar with practice management systems and medical billing software Excellent verbal communication and listening skills to liaise effectively with US-based insurance representatives Ability to work in a target-driven environment with a focus on accuracy and speed Strong analytical and problem-solving abilities to interpret data and resolve claim issues independently Willingness to work in night shifts or US time zones as required Preferred Qualifications Bachelor s degree in Commerce Science or a related field Certification or formal training in medical billing or RCM processes

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