▷ Urgent Customer Care
4 weeks ago
UWorld is a leader in online test prep for college entrance undergraduate graduate and professional licensing exams throughout the United States Since 2003 over 2 million students have trusted us to help them prepare for high-stakes examinations We are seeking a Technical Support - Customer Care Specialist to serve as a primary point of contact for our end-users Our users are students and professional who are preparing for their high-stakes entrance board examinations They need specialists who can communicate confidently and react quickly to their technical billing account and product usability concerns Our Technical Support - Customer Care Specialists interact daily with our end-users predominantly via email and phone with the goal of first contact resolution The candidate must feel comfortable working in a team environment and collaborate effectively in a changing environment with a continuous improvement mindset helping pursue a higher level of service excellence Requirements Minimum Education Bachelor s degree required Minimum Experience 3 year of experience in a customer support role Technical support background is a plus Knowledge Skills and Abilities Working knowledge of Microsoft Windows Mac OS OSX iOS and Android operating systems Ability to listen and understand the end user s concern so that the best response is given Ability to communicate clearly and concisely and with proper spelling grammar Must develop an in-depth understanding of UWorld s products Have the flexibility to work on some holidays and weekends based on a rotating schedule JOB RESPONSIBILITIES Customer Issue Resolution Aim to have first contact resolution Manage and resolve technical and product support requests from customers efficiently and accurately We are looking for customer care specialists who can communicate confidently and react quickly to our customer s technical billing account product usability and product navigation Customer Service Excellence Display professionalism and empathy during all interactions with end-users Be a problem solver and solution champion for end-users Data Entry and Tracking Log and document common user issues accurately within the ticketing system Collaborate in writing Knowledge base articles based on customer interactions Consult and Collaborate Maintain interdepartmental communication in order to communicate end-user feedback to stakeholders
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Customer Care Executive
2 days ago
Hyderabad, Telangana, India Capella & Alhena Client solutions Pvt Ltd Full timeurgent requirement of CRM ( customer care executive) in outskirt of Hyderabad. please watsaap ur resume to 8095121111 **Job Types**: Full-time, Permanent Pay: ₹9,177.45 - ₹24,117.44 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift **Language**: - Hindi (preferred) - English (preferred) Work Location: In...
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Customer Care Executive
6 days ago
Hyderabad, India Team lease services Full timeUrgent Requirement for Customer Care Executive (credit-card sales)Positions -250-only male candidatesQualification: Inter to any Degree, age - 19 to 27Sal:12000 take home+ good incentives,Job location- entire- HYDERABADOnly male Candidates requiredEmployment Type: Full-TimeSalary: $ €10,000.00
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Customer Care Representative
6 hours ago
Hyderabad, Telangana, India Technology-Next Full time**Customer Care Representative ( International / Medical Process)** **Job Type**:Fulltime **Work mode**: On-site **Location**:Hitech City, Hyderabad **Shift**: Night ( 6.30 PM - 4.30 AM ) **Experience**:(1-2 )Years **Salary**: INR (15 K- 22K ) - 7 days training ( Un-Paid ) - Cab facility Provided - Night Shift - Salary Best in Market - Performance-based...
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Customer Care Executive
1 week ago
Hyderabad, Telangana, India Delhi Placement Services Full timeWe are pleased to announce a job opportunity for the position of Customer Care Executive at our location near Moti Nagar Metro Station, Shivaji Marg. Below are the details: Position: Customer Care Executive Process Name: INBOUND *PNB MET LIFE INSURANCE INBOUND CUSTOMER SERVICE* *Salary: Up to 18,000 INR* Shift: Day shift, 10:00 AM to 7:00 PM Skills...
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Customer Care Team Executive
2 weeks ago
Hyderabad, Telangana, India GARDEN OF EDEN PROPERTY DEVELOPERS PRIVATE LIMITED Full time**Job Title: Customer Care Executive** **Department**: Customer Relations **Industry**: Real Estate **Reporting To**: Customer Care Executive **Exp:Real Estate Industry is Mandatory** **Job Summary**: The Customer Care Executive is responsible for managing customer interactions, addressing queries, and providing effective after-sales support. The role...
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Customer Care Executive
2 weeks ago
Madhapur, Hyderabad, Telangana, India Pushpa Interiors Full timeWe are looking to employ a **Female customer care executive** to handle all customer inquiries, concerns in a professional manner. The customer care executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management. Ultimately, an outstanding customer care...
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Customer Care Officer
6 days ago
Hyderabad, Telangana, India Arya Omnitalk Full timeJob Description - Customer Care Officer - Hyderabad - (Exp.: 1) **Job Description**: - Interact with customer to receive complaints. - Support Service head in assigning calls to service team members - Do necessary configurations when device is installed (Just entry on a designated web page, and no tech skills needed) - Help Branch Head and Service Head in...
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[Urgent Search] Sr. Customer Service Executive
3 weeks ago
Hyderabad, Telangana, India Harmony United Psychiatric Care Full timeJob Title Sr Customer Service Executive Location Hyderabad Telangana Company Harmony United Medsolutions Pvt Ltd About Us Harmony United Medsolutions Pvt Ltd HUMS is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry We at HUMS take pride in being a reliable partner as a Healthcare Management Company With nine...
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Customer Care Officer
6 days ago
Begumpet, Hyderabad, Telangana, India IT World Full timeJob Role: Customer Care Office Job Location: Hyderabad Education: Graduate Language: English, Telugu & Hindi Roles and Responsibilities - The Customer Care Officer should address & attend the walk-in customers, and record the units received in the software. - Provide excellent customer service, by listening carefully to customer concerns - On a weekly...
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Customer Care Executive
2 days ago
Hyderabad, Telangana, India hyre global service pvt.ltd. Full timePosition: Customer Care Executive Exp : 2-4 Years Location: Hyderabad [WFO] Shift Timing: Night Shift-5days WFO(NO Cab facility) **Interview Mode: F2F** **Skills**: - Experience in Voice and Non Voice Process - Handling Customer queries - Excellent verbal and written communication - Being Punctual/Well-developed problem-solving skills **Job Types**:...
