Quality Analyst

21 hours ago

Bengaluru India Plum Full time

Job Description About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role We are looking for a detail-oriented and analytical Quality Analyst to join our team in Bangalore. The Quality Analyst will be responsible for monitoring, inspecting, and proposing measures to correct or improve our processes to ensure that our products meet established quality standards. The ideal candidate will have a strong understanding of quality control processes, excellent problem-solving skills, and a commitment to continuous improvement. Role Responsibilities - Quality Monitoring: Conduct regular audits and quality checks on processes, products, or services to ensure compliance with company standards and regulations. - Process Improvement: Identify areas of improvement in the quality control process, develop corrective actions, and monitor their implementation. - Data Analysis: Analyze quality data and metrics to identify trends, root causes of issues, and opportunities for improvement. - Documentation: Maintain accurate records of quality tests, inspections, and audits. Prepare detailed reports on findings and recommendations. - Collaboration: Work closely with other departments, including production, operations, and customer service, to address quality issues and implement solutions. Role Requirements - Technical Skills: Proficiency in quality management systems, statistical analysis, and relevant software tools (e.g., MS Office). Experience with Zendesk, Salesforce, Ozonetel, and similar tools will be an added advantage. - Analytical Skills: Strong analytical and problem-solving skills with attention to detail. - Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly. - Team Player: Ability to work well in a team environment and collaborate with different departments. - Additional Key Competencies - Attention to Detail - Analytical Thinking - Problem-Solving - Communication Skills - Time Management - Continuous Improvement Mindset

  • Call Quality Analyst

    3 weeks ago

    Bengaluru, India Vatatree Consulting Full time

    Job Description Job Description The Call Quality Analyst is responsible for evaluating the quality of customer interaction. This role involves monitoring and assessing inbound and outbound calls to ensure that customer service representatives are meeting the company's standards of performance and customer satisfaction. The analyst provides feedback,...

  • Quality Analyst

    3 weeks ago

    Rajkot, India MNS Technoweb Pvt. Ltd. Full time

    Job Description Company Description MNS TECHNOLOGIES IS ESTABLISHED AS A TOP IT SOLUTION COMPANY of India providing wide range of IT and ERP development services with an experience over 13+ years. Our philosophy is to offer ever-expanding range of features and styles to your business . To achieve this we utilise our expertise in various technologies to...

  • Quality Analyst

    3 weeks ago

    Chennai, India NatWest Group Full time

    Job Description Join us as a Quality Analyst - If you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing - You'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working - Joining us in...

  • Quality Analyst

    3 days ago

    Hyderabad, Telangana, India, Telangana Quadrant IT Services Full time

    Quality Analyst SummaryCommercial Payment division is looking for a Quality Analyst to join their team and help with testing products to meet our organization’s quality standards. Quality Analyst responsibilities include performing quality tests and validating test cases before products, software and systems are shipped to consumers.Key...

  • Quality Analyst

    3 weeks ago

    Gurugram, Gurugram, India NatWest Group Full time

    Job Description Join us as a Quality Analyst - If you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing - You'll be assisting the feature team to define testable work and make sure that desired customer experiences and outcomes are achieved - Joining us...

  • Quality Assurance Analyst

    4 weeks ago

    India CareerUS Solutions Full time

    Quality Assurance (QA) Analyst – Job DescriptionPosition SummaryThe Quality Assurance Analyst is responsible for testing software applications, identifying defects, and ensuring high-quality deliverables. The role involves creating test plans, executing test cases, documenting results, and collaborating with development teams to improve product quality.Key...

  • Quality Assurance Analyst

    4 weeks ago

    India CareerUS Solutions Full time

    Quality Assurance (QA) Analyst – Job Description Position Summary The Quality Assurance Analyst is responsible for testing software applications, identifying defects, and ensuring high-quality deliverables. The role involves creating test plans, executing test cases, documenting results, and collaborating with development teams to improve product quality....

  • Quality Assurance Analyst

    2 weeks ago

    India CareerUS Solutions Full time

    Job Description Quality Assurance (QA) Analyst Job Description Position Summary The Quality Assurance Analyst is responsible for testing software applications, identifying defects, and ensuring high-quality deliverables. The role involves creating test plans, executing test cases, documenting results, and collaborating with development teams to improve...

  • Quality Analyst

    3 days ago

    Coimbatore, India Fabrainz Full time

    Job Description Company Description Fabrainz is a women-led technology company specializing in driving digital transformation globally through innovative AI, IoT, SaaS, cloud, and automation solutions. With a client base of over 100 organizations across India, Dubai, and international markets, we serve industries such as retail, healthcare, logistics,...

  • Quality Control Analyst

    4 weeks ago

    Bhavnagar, India Nandi Impex Full time

    Job Description As a Quality Control Analyst, the individual is responsible for thorough inspections, validations, and audits of various stages within the production process. These checks ensure that all output meets the strict industry standards required for market release. The role directly influences the companys reputation by ensuring product reliability...