Customer Service

3 weeks ago

Chennai, Tamil Nadu, India NatWest Group Full time

Join us as a Customer Service Operations Analyst This is an opportunity to make a positive impact to our customers and colleagues as you deliver successful customer and business outcomes You ll be actively participating in initiatives to improve customer service processes and procedures You ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role What you ll do In this key role you ll be providing crucial support to customers and colleagues in our contact centres You ll be responding to and investigating queries providing support on business processes policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency You ll also be Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres providing coaching and support to increase efficiency and knowledge Keeping accurate records of day to day operations logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills you ll need To be successful in this role you ll need to have excellent planning and organisational skills along with good attention to detail You ll perform well under pressure and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout You ll also need Experience of analysing and using performance data Fresher s 2023 or 2024 pass outs graduates in B com BA BBA Bsc Non-IT Mass Comm Journalism The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills including PowerPoint Excel and Word Hours 45 Job Posting Closing Date 16 09 2025

  • Customer Care

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...

  • Customer support

    7 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer support

    7 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer support executive

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer Service

    4 weeks ago

    Chennai, Tamil Nadu, India Buckman Laboratories Full time

    DescriptionCustomer Service Logistics SpecialistLocation Chennai IndiaRequired Language EnglishEmployment Type Full-TimeSeniority Level AssociateTravel Mode ModerateAbout Us Buckman is a privately held global specialty chemical company with headquarters in Memphis TN USA committed to safeguarding the environment maintaining safety in the...

  • Customer Service

    1 week ago

    Chennai, Tamil Nadu, India SHAL Group - SEA HAWK LINES Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title:Executive – Customer Service & PricingExperience:3–4 yearsLocation:ChennaiIndustry:Liner / ShippingJob Summary:We are seeking a motivated professional with 3–4 years' experience inCustomer Service & Pricingfor a Liner company. The role involves handling customer coordination, managing bookings, and supporting pricing activities to ensure...

  • Service Engineer

    1 week ago

    Chennai, Tamil Nadu, India JR Communication & Power Service Full time ₹ 15,000 - ₹ 21,000 per year

    * Perform installation, commissioning, and configuration of UPS systems and batteries at customer sites.* Diagnose and repair technical issues related to UPS and battery systems.* Carry out routine preventive maintenance as per schedule.* Respond to customer service calls and provide efficient field support.* Provide basic training to customers on installed...

  • Customer Service

    24 hours ago

    Chennai, Tamil Nadu, India Matrimony Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Customer ServiceTamil NaduPosted On07 Oct 2025End Date09 Oct 2025Required Experience0 - 1 YearsBasic SectionNew Job Title-No. Of Openings50BANDBand 1GradeLevel 1DesignationCustomer Service AssociateCampus/Non Campus-Employment Type-Requisition TypeNewEmployee Category-TAT30Closing Date09 Oct 2025OrganisationalCompanyMatrimony.ComBusiness UnitMM-Bharat...

  • Customer Service

    1 week ago

    Chennai, Tamil Nadu, India Shashwath Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary:1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. Experience in handling customer queries in product based organization preferred. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer...

  • Customer Service

    3 days ago

    Chennai, Tamil Nadu, India NatWest Group Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Customer Service & Operations Analyst Join us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes You'll be actively participating in initiatives to improve customer service, processes and procedures You'll hone your...