Workday Services HCM Consultant

Job Description

Work Timing - APAC Shift

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernize ways of working, shift to cloud and micro-service-based architectures, drive automation, digitize colleague and client experiences and deliver insight from WPP's petabytes of data.

We are extending our team to support our expanding global Workday deployment that utilizes HCM, PSA and FINS. We are adding more Agencies to our current headcount in North America East to West Coast and United Kingdom and Ireland.deployment in North America covering East to West Coast. We are looking for an HCM Consultant with Core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.

Reporting to the Workday Services Product Manager, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across Core HR, Absence, Compensation and Organizations.

This is an exciting and varied role in a dynamic organization where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Implementation Team and People Teams to understand, improve and deliver an efficient and effective solution.

What you'll be doing:

- Develop requirements documentation to meet business needs
- Diagnose and resolve HCM issues raised by the business
- Support data requests and maintenance including rescind, correct and EIBs
- Provide guidance to our team of Analysts when troubleshooting complex issues
- Provide functional expertise and guidance to our People Teams
- Accountable for maintaining up-to-date process documentation
- Safeguard global standards and principles against competing requests and priorities
- Participate in testing activities as required
- Provide creative solutioning for enhancements to our Workday deployment
- Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends

What you'll need:

- Four years Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organization
- Ability to identify opportunities to extend Workday usage to meet business requirements
- Strong communication skills
- Takes ownership of queries and successfully resolve
- Experience of using ServiceNow or similar service management software
- Effective team player and experience of working with others to achieve a common goal
- Excellent organizational skills, attention to detail and confident communicator across all mediums
- Ability to deliver to deadlines and priorities effectively
- Experience of improving ways of working and processes
- Knowledge and experience of cross functional working on both HR and finance processes an advantage

Who you are:

You're open:We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic:We believein the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary:we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people We promote a culture of people that do extraordinary work.

Scale and opportunity We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge

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