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Head - Industrial Projects

4 weeks ago

Mumbai, Maharashtra, India DHL Aero Expreso Full time
Job Description

The Head - Industrial Projects role is focused on driving growth in the Industrial Project/Oil and Natural Energy business in India, aligning with group strategy and local business dynamics.

Key Responsibilities:
  • Strategic Leadership and Business Development:
    • Lead and develop the India Projects team from pursuit to implementation, focusing on business development, pricing, and tender management.
    • Establish a business development pipeline for India and build sales competence around Projects Logistics (Oil & Gas, Capital Projects, and Marine Services).
    • Ensure alignment with Regional and Corporate strategic goals, prioritizing initiatives for maximum effectiveness.
    • Lead and mentor the Projects team to identify new clients and capitalize on opportunities.
    • Oversee all marketing activities, materials, and collateral, ensuring quality and consistency.
    • Develop relationships with key offices/agents/partners/clients in India and other geographies at a senior level.
  • Client Management and Commercial Oversight:
    • Take ownership of major clients/targets, aligning all functions to meet strategic commercial objectives for specific accounts.
    • Protect Company interests in contract terms and conditions, enhancing operational excellence, increasing margins, and mitigating risks.
    • Accountable for delivering revenue budgets developed as part of the planning and forecasting process.
  • Operational Excellence and Performance Management:
    • Manage the annual planning process, ensuring departments develop aggressive yet realistic plans supporting agreed strategies.
    • Enable achievement of service performance meeting or exceeding customer expectations, differentiating DGF from competitors.
    • Implement cost control programs effectively, manage capital and revenue budgets, and improve liquidity.
  • Organizational Development and Performance Improvement:
    • Communicate and implement strategies and directions consistently across departments.
    • Promote the exchange and adoption of Best Practices to improve consistency and productivity.
    • Develop a culture of quality, service excellence, flexibility, and cost consciousness within the team.
  • Resource Management and Talent Development:
    • Allocate appropriate resources and commit staff to achieve Global, Regional, and Country objectives.
    • Identify training needs, develop KPIs, conduct performance appraisals, and mentor personnel for effective performance and client satisfaction.
    • Plan, organize, and direct efficient and effective functional operations, including determining organizational structure and roles/responsibilities.
Requirements:
  • Must have:
    • Bachelor's Degree required.
    • 13-18 years of experience in General Management of large and complex service-related businesses in Asia.
    • Proven experience working with multiple stakeholders in a global organization, serving both international and domestic customers.
    • Strong interpersonal skills, excellent communication abilities, and a customer-oriented attitude.
    • Excellent negotiation and consultative selling skills in an international business setting.
  • Preferred:
    • Postgraduate degree in shipping management is an added advantage.