10/09/2025) Software Engineering Lead Analyst

2 weeks ago


Hyderabad, Telangana, India Manipal Cigna Insurance Group Full time
Job Description

- Contribute to roadmap and strategy presentations that align to organizational goals and resources.
- Participate in the full SDLC Requirements Gathering, Analysis, design, and coding, testing, training, and operational support using agile methodologies
- Work with process owners and business stakeholders to translate business requirements into functional requirements within ServiceNow and proposing solution and design suggestions
- Designing solutions to enhance IT service requests in Service Request Management module by developing JavaScript programs and workflows.
- Timely support of any implementation and performance issues reported on ServiceNow platform
- Configuration of Email Notifications and Alerts to notify users about specific activities in the system
- Develop User Interfaces - Configure and maintain Forms, Lists, Views, UI Policy, UI Scripts, UI Actions, View Rules, Welcome Page Content, Map Pages, and other UI elements for ServiceNow modules.
- Perform environmental promotional activities from Dev to Stage and Test.
- Designed various custom ServiceNow reports for enhancing higher level management for monitoring the performance of various support teams.

Required Skills:

- SME in ServiceNow system applications and custom applications.
- Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting.
- Proven experience as a ServiceNow Developer with expertise in Flow Designer.
- Build and maintain automated workflows using Flow Designer
- Optimize and troubleshoot existing workflows to ensure efficiency and scalability.
- Experience designing, building and maintaining integration using Integration Hub, REST, SOAP web services
- Experience in Email notifications.
- Responsible for standard configuration, user administration, security, workflow, data management and integrations.
- Activate a plug-in, build reports, gauges, and homepages
- Set up Service Level Agreements (SLAs) and monitor SLA workflows
- Aiding in translating business requirements into technical requirements
- Experience working in Agile/Scrum methodologies

Required Experience & Education:

- SME in ServiceNow system applications and custom applications.
- Total 5-8 years of experience needed.
- bachelors degree or equivalent degree and work experience is required
- Bachelors degree with Minimum 5 years of ServiceNow platform experience
- ServiceNow Certified Systems Administrator - Mandatory
- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist - ITSM (preferred)
- ITIL4 Certified

Desired Experience:

- Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each.
- Knowledge on ServiceNow platform modules likes HRSD, APM, PPM, GRC, ITAM
- Perform advanced customizations including Business rules, Script Includes, Client Scripts
- Experience designing, building and maintaining integration using REST, SOAP web services
- Experience on troubleshooting production issues and lead team providing solutions

  • Hyderabad, Telangana, India Cigna Full time

    Software Engineering Lead Analyst - HIH - Evernorth You 5 27 2025 7 37 PM o About Evernorth Evernorth Health Services a division of The Cigna Group NYSE CI creates pharmacy care and benefits solutions to improve health and increase vitality We relentlessly innovate to make the prediction prevention and treatment of illness and disease more...


  • Hyderabad, Telangana, India Manipal Cigna Insurance Group Full time

    Job Description- Be hands-on in the design and development of robust solutions to hard problems, while considering scale, security, reliability, and cost- Support other product delivery partners in the successful build, test, and release of solutions- Be part of a fast-moving team, working with the latest tools and open-source technologies- Work on a...


  • Hyderabad, Telangana, India Michael Page Full time

    About Our ClientA globally product based MNC, known for its strong portfolio of consumer-loved brands and a deep focus on innovation, sustainability, and market leadership. The company has a strong presence across both digital and offline retail channels, with operations spanning multiple countries.Job DescriptionKey ResponsibilitiesRequirement Gathering and...


  • Hyderabad, Telangana, India DTCC Full time

    Job DescriptionPay and Benefits- Competitive compensation, including base pay and annual incentive- Comprehensive health and life insurance and well-being benefits (based on location)- Pension and retirement benefits- Paid Time Off, personal/family care leave, and other leave options to support physical, financial, and emotional well-being- Flexible hybrid...


  • Hyderabad, Telangana, India Cigna Healthcare Full time ₹ 26,41,355 - ₹ 31,37,336 per year

    Software Engineering Lead Analyst - HIH - EvernorthAbout Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of...


  • Hyderabad, Telangana, India Infor Full time

    Job DescriptionJob OverviewSupport quality assurance forCloudSuite Distribution edge and value+ applications. Based in Hyderabad, this role will ensure stability and performance for the applications and various integrations. Contribute to agile team by detecting and prioritizing issues.A Day in the Life Typically Includes:- Create and execute manual and...


  • Hyderabad, Telangana, India Datametrics Software Systems Full time ₹ 1,00,000 - ₹ 1,50,000 per year

    The following website advertisement will be posted from 09/15/2025 – 10/09/2025 Full Stack Developer needed w/Associate of Science Degree or Foreign Equivalent in Computer Science or Computer Engineering or Computer Information Systems and two (2) years experience as Full Stack Developer or Sr. Software Developer performing following job duties:Work to...


  • Hyderabad, Telangana, India Cigna Healthcare Full time US$ 80,000 - US$ 1,20,000 per year

    Software Engineering Lead AnalystPosition OverviewThe job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Software Engineering Lead Analyst Position...


  • Hyderabad, Telangana, India Tiger Analytics Full time

    Tiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to push the boundaries of what AI and analytics can do to help enterprises navigate uncertainty...