Software Engineering Lead Analyst

Software Engineering Lead Analyst

Position Overview

The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role.

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Our people make all the difference in our success.

We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities of developing distributive applications, utilizing COBOL, CICS, DB2, JCL, VSAM. Candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires making well-thought-out decisions on complex or ambiguous issues and effectively communicates to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions.

Responsibilities

• Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing technologies such as COBOL, DB2, CICS, VSAM and JCL for Cigna Health Services / Evernorth Technology.
• Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance
• Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause
• Work cross-functionally with the support team, development team and business team to efficiently address customer issues.
• Active member of high-performance software development and support team in an agile environment.

Qualifications

Required Skills:

• Experience in COBOL, DB2, CICS, VSAM and JCL.
• Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications
• Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle.
• Exceptional analytical and problem-solving skills
• Structured, methodical approach to systems development and troubleshooting
• Ability to ramp up fast on a system architecture
• Experience designing and developing process-based solutions or BPM (business process management)
• Strong written and verbal communication skills with the ability to interact with all levels of the organization. 
• Strong interpersonal/relationship management skills. 
• Strong time and project management skills. 
• Familiarity with agile methodology including SCRUM team leadership.  
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. 
• Desire to work in application support space
• Passion for learning and desire to explore all areas of IT

Required Experience & Education: 

• 6-8 years in an application development role or as a quality engineer
• Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor's degree education requirement

Location & Hours of Work

< >Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.