▷ (11/10/2025) General Digital / Internet Marketing - Experienced Professional

Role Overview Lead advanced digital analytics for digital marketing channels Own the NSS by leveraging data-driven insights managing daily sentiment alerts and delivering actionable reporting Collaborate with Offer Managers Support and HR and engage directly with customers to translate analytics into meaningful improvements in customer experience Key Responsibilities Monitor and analyse Net Satisfaction score daily investigate root causes of negative sentiment and recommend data-driven solutions Continuously come up with ways to improve NSS by proactively sorting issues related to customer experience Website platforms or any other pain points Develop and maintain comprehensive dashboards and reports on website and digital marketing performance using advanced Excel Salesforce GA4 Demandbase and other analytics tools Perform deep-dive analyses on customer behavior website journeys conversion funnels and campaign effectiveness to identify actionable trends and insights Track and report on key digital KPIs Marketing Influenced Pipeline traffic sources engagement conversion rates sentiment trends and customer feedback loops Collaborate with Offer Managers Support and HR to provide data-backed recommendations for customer experience improvements Conduct customer outreach calls emails to clarify issues gather qualitative feedback and validate analytics findings Present findings and actionable insights to digital marketing and leadership teams translating complex data into clear Marketing recommendations Continuously evaluate and implement new analytics tools and best practices to enhance reporting and measurement capabilities Document customer pain points and ensure feedback is routed to relevant teams Measure and report on the effectiveness of digital marketing campaigns providing actionable insights on performance ROI and optimization opportunities Leverage new age AI tools as approved by Schneider Electric to solve challenges Qualifications Post Graduate Degree in marketing Business Analytics or Digital Marketing 4 years of experience in digital analytics customer experience analytics or digital marketing analytics Proven expertise in advanced Excel pivot tables macros data visualization Salesforce GA4 and Demand base or similar platforms Strong track record of building and optimizing analytics dashboards and reports Prior experience of working on Medallia will be a plus Ability to translate complex data into actionable insights and business recommendations Excellent communication and stakeholder management skills Customer-centric proactive and comfortable with direct outreach Looking to make an IMPACT with your career When you are thinking about joining a new team culture matters At Schneider Electric our values and behaviors are the foundation for creating a great culture to support business success We believe that our IMPACT values - Inclusion Mastery Purpose Action Curiosity Teamwork - starts with us IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions no matter what role you play It is a call to connect your career with the ambition of achieving a more resilient efficient and sustainable world We are looking for IMPACT Makers exceptional people who turn sustainability ambitions into actions at the intersection of automation electrification and digitization We celebrate IMPACT Makers and believe everyone has the potential to be one Become an IMPACT Maker with Schneider Electric - apply today EUR36 billion global revenue 13 organic growth 150 000 employees in 100 countries 1 on the Global 100 World s most sustainable corporations You must submit an online application to be considered for any position with us This position will be posted until filled Schneider Electric aspires to be the most inclusive and caring company in the world by providing equitable opportunities to everyone everywhere and ensuring all employees feel uniquely valued and safe to contribute their best We mirror the diversity of the communities in which we operate and inclusion is one of our core values We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do At Schneider Electric we uphold the highest standards of ethics and compliance and we believe that trust is a foundational value Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics safety sustainability quality and cybersecurity underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer It is our policy to provide equal employment and advancement opportunities in the areas of recruiting hiring training transferring and promoting all qualified individuals regardless of race religion color gender disability national origin ancestry age military status sexual orientation marital status or any other legally protected characteristic or conduct