Investment Servicing Analyst

Job Title Investment Servicing Analyst Kick start your career with one of Britan s top employers - Join our dynamic trading services team based in Bangalore So who are we Hello we re IG Group No not Instagram - though we re a pretty big deal ourselves We re a global FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing The best part We ve snapped up many awards for our top-class platforms forward-thinking products and incredible employee experiences We believe in financial freedom And our purpose is to help ambitious people achieve it Around 400 000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love Did we mention we have offices in 18 countries Yes when you join IG Group you ll have the chance to work across multiple brands with people all over the world Join us for an exciting future and let s innovate together Your role in the team Your role will be to help deliver world-class and industry leading support to our global client base across various verbal written channels You don t need a background in finance to apply we re looking for people with a passion for providing excellent service and who have an interest in learning more about financial markets This entry level role is ideal for those with strong interpersonal skills seeking work in a fast-paced challenging and team-focused trading environment with 24 7 coverage rotational shifts We are looking for a culture-fit the company prides itself of a vibrant and fun working culture that offers an enjoyable work environment to pursue productivity What you ll do You will be responsible for - Resolving client s queries wrt the account trades payment admin tasks etc - Responsible to deliver quality service to the clients - Take ownership and provide complete resolution - Mentor your team members and help them grow Who we re looking for You re curious about things like the client experience the rapid developments in tech and the complex world of fintech regulation You re also a confident creative thinker with a knack for innovating We know that you know every problem has a solution Here you can try new ideas and lead the way in creating inspiring experiences for our clients and everyone around you We don t fit the corporate stereotype If you want to work for a traditional suit-and-tie corporate that just gives you a pay cheque at the end of the month we might not be for you But if you have that IG Group energy and you can stand behind what we believe in let s raise the bar together What you ll need for this role We are looking for someone with A degree-level education any subject Experience of working in a customer facing role Preferable Fluency in English verbal and written A Sales background good working knowledge of any additional European language Chinese or Arabic would all be a distinct advantage Excellent interpersonal and communication skills A logical and analytical approach to problem solving Confident to employ basic math s skills particularly mental arithmetic Strong team player and time management skills Literacy in MS Office Can handle an administrative role Ability to work well under pressure How you ll grow When you join IG Group we want you to have more than a job - we want you to have a career And you can If you spot an opportunity we want you to chase it Stretch yourself challenge your self-beliefs and go for the things you dream of With internal and external learning opportunities and the tools to help you skyrocket to success we ll support you all the way And these opportunities truly are endless because we have some bold targets We plan to expand our global presence increase revenue growth and ultimately deliver the world s best trading experience We d love to have you along for the ride The perks As well as having the chance to attend regular social events get funding for your charitable endeavors and join a range of special interest groups you ll receive an attractive selection of benefits working with IG Performance-related bonuses Pension insurance and medical plans Career-focused technical and leadership training Contribution to gym memberships and more Shift allowance as applicable Company transportation pick up and drop as per shift requirements Where you ll work We follow a hybrid working model we reckon it s the best of both worlds This model also feeds into our secret ingredients for innovation diversity flexibility and close connection Plus you ll be welcomed into a diverse and inclusive workforce with a lot of creative energy Ask our employees what their favourite thing is about working at IG and you ll hear an echo of our culture That s because you can come to work as your authentic self The things that make you you - like your ethnicity sexual orientation faith age gender identity expression or physical capacity - can bring a fresh perspective or new skill to our business That s why we welcome people from various walks of life and anyone who wants to help us realise our vision and strategy So if you re keen to connect with our values and lead the charge on innovation you know what to do Apply now Number of openings 0