Information Technology Support Specialist

2 days ago

Chennai, Tamil Nadu, India Codewalla Full time
About us:

Codewalla is a New York–based product studio with engineering teams in India. Since 2005, we've built innovative products that scale. We work at the intersection of design, engineering, and AI developing systems shaped by real business needs and tested in the real world. Our team moves fast, thinks deeply, and cares about pushing what software can do to empower people and businesses.

Role Overview:

As a TechOps Executive, you'll ensure our systems, hardware, tools, and services are running securely, reliably, and efficiently, whether it's onboarding a new hire remotely, troubleshooting system issues, or working with vendors to get equipment delivered on time.

This is a hybrid role that blends infrastructure management with IT execution, and it's perfect for someone who enjoys solving practical problems, taking initiative, and keeping things running behind the scenes.

What You'll Do:

Systems Monitoring & Support

- Monitor uptime, system health, and performance across development and production environments
- Troubleshoot issues (local and remote) across OS, software, network, and cloud systems
- Perform root-cause analysis and collaborate with DevOps teams to resolve recurring issues

Infrastructure, Security & Automation

- Configure machines, access controls, and user permissions for new and existing team members
- Support secure practices such as system hardening, OS patching, and routine compliance audits.
- Assist in CI/CD workflows and contribute to infrastructure improvements and documentation

Hardware, Tools & Vendor Management

- Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs
- Work with vendors for equipment purchases, service warranties, and support escalations
- Track inventory, machine handovers, and replacement cycles using internal systems
- Troubleshoot and resolve remote hardware/software issues during onboarding and day-to-day ops

Team Enablement & Documentation

- Act as a first point of contact for internal TechOps requests
- Maintain internal documentation, runbooks, and asset registers
- Collaborate cross-functionally with HR, Finance, and Engineering to ensure smooth operational workflows

What Makes You a Great Fit:

- 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance
- Hands-on experience with Linux/macOS systems, basic networking, and cloud services (AWS/GCP)
- Familiarity with monitoring/logging tools and remote access tools (AnyDesk, TeamViewer, etc.)
- Exposure to CI/CD tools, Git, basic scripting, or task automation
- Strong coordination, follow-up, and communication skills — especially with remote teams and external vendors
- Ability to juggle multiple requests and still maintain system hygiene and documentation
- Bonus: Interest in using AI tools like GitHub Copilot or ChatGPT to streamline workflows
- Bonus: Familiarity with procurement tools, inventory tracking, or asset management platforms

Why Join Codewalla?

- Build for scale: Work on products that get investor love and scale to global audiences
- Be part of AI-native product development: Integrate AI tools into how we design, build, and ship
- Global exposure: Directly collaborate with US-based startups, VCs, and product teams
- Learn fast: Small, elite teams with zero bureaucracy and high ownership
- See your impact: Every decision you make will shape user experience and business outcomes

If you're ready to be the invisible force that keeps everything running, scaling, and secured, we'd love to have you onboard.

  • Information Technology Support Engineer

    4 weeks ago

    Chennai, Tamil Nadu, India AVASO Technology Solutions Full time

    Job Opportunity: Information Technology Support Engineer Location : Chennai, India (Onsite) Employment Type : Full-Time Duration: 6 Months Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology...

  • Information Technology Asset Manager

    5 days ago

    Chennai, Tamil Nadu, India TRDFIN Support Services Pvt Ltd Full time

    We're Hiring | IT Asset Management – SDP Tool SpecialistLocation: Chennai (Work from Office)Experience: 1 to 2 yearsBudget – 4 to 4.2 LPARoles & Responsibilities: Minimum 1.5 years of hands-on experience in SDP/ Service Now tool Expertise in issue handling related to asset management, asset scan, deletion, movement, and classification Ability to raise...

  • Information Technology Asset Manager

    3 days ago

    Chennai, Tamil Nadu, India TRDFIN Support Services Pvt Ltd Full time

    We're Hiring | IT Asset Management – SDP Tool Specialist Location: Chennai (Work from Office) Experience: 1 to 2 years Budget – 4 to 4.2 LPA Roles & Responsibilities: Minimum 1.5 years of hands-on experience in SDP/ Service Now tool Expertise in issue handling related to asset management, asset scan, deletion, movement, and classification ...

  • Information Technology Professional

    1 week ago

    Chennai, Tamil Nadu, India beBeeTechnology Full time ₹ 4,00,000 - ₹ 8,00,000

    Our company is committed to innovation in laboratory medicine through expertise in clinical toxicology and molecular diagnosis. By combining rigorous scientific processes with excellent support from our staff, we ensure that the benefits of our technological advancements are accessible to all team members. This approach fosters accountability and...

  • Cross Technology Support Specialist

    4 hours ago

    Chennai, Tamil Nadu, India beBeeTechnology Full time ₹ 1,04,000 - ₹ 1,30,878

    Job DescriptionOur organization is seeking a skilled Cross Technology Support Specialist to join our team. In this role, you will be responsible for providing high-quality technical support and services to our clients.Key Responsibilities:Work independently to resolve escalated incidents and requests in a timely manner within the agreed service level...

  • Senior Manager – Information Technology

    4 weeks ago

    Chennai, Tamil Nadu, India Qube Cinema Full time

    At Qube, technology and innovation are at our core. Our purpose is to bring to life every story to engage, entertain, and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with products that are innovative, powerful, reliable, cost-effective, and constantly evolving to cater to the...

  • Director of Information Technology

    3 weeks ago

    Chennai, Tamil Nadu, India BONbLOC Full time

    BONbLOC is a 5-year-old, fast-growing software and services company with a team of 250+ professionals in India, Mexico, and the US. We create measurable value for our customers through our SaaS solutions and IT Modernization services (over $50m delivered in the last 3 years).We need a business savvy IT Director to be based in Chennai. The Director will be...

  • Senior Manager – Information Technology

    2 weeks ago

    Chennai, Tamil Nadu, India Qube Cinema Full time

    At Qube, technology and innovation are at our core. Our purpose is to bring to life every story to engage, entertain, and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with products that are innovative, powerful, reliable, cost-effective, and constantly evolving to cater to the...

  • Director of Information Technology

    2 weeks ago

    Chennai, Tamil Nadu, India BONbLOC Full time

    BONbLOC is a 5-year-old, fast-growing software and services company with a team of 250+ professionals in India, Mexico, and the US. We create measurable value for our customers through our SaaS solutions and IT Modernization services (over $50m delivered in the last 3 years). We need a business savvy IT Director to be based in Chennai. The Director will be...

  • Technology Channel/Customer Support Specialist

    4 days ago

    Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Opportunity: Technology Channel/Customer Support SpecialistWe are seeking a skilled professional to provide exceptional voice, chat, and email support to our franchisees. This role requires strong communication skills, fluency in Hindi, and the ability to handle diverse franchise queries.Key Responsibilities:Offer comprehensive support via voice, chat,...