Engineer- IT Service Desk

Job DescriptionHiresquad Resources is urgently seeking dynamic and articulate Service Desk Engineers to join our client's team. This is an excellent opportunity for individuals ready to kickstart their career in IT support. If you have excellent communication skills in both Hindi and English, and are looking for an immediate start, we encourage you to...

Role Name: DeveloperRole Description:We are looking for experienced Service Desk Associates with a strong background in supporting large enterprise customers. The ideal candidate will have hands-on experience in infrastructure and application support.Competencies:IT IS – Service DeskExperience:6 to 8 yearsEssential Skills:Proven experience as a Service...

Job description Stantec is a global leader in sustainable engineering architecture and environmental consulting The diverse perspectives of our partners and interested parties drive us to think beyond what s previously been done on critical issues like climate change digital transformation and future-proofing our cities and infrastructure We innovate...

Job DescriptionOVERVIEW:Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Quality Analyst, will be responsible to support training and quality improvement within the Service Desk Operations. This role will analyze, record, report on improvement areas of members, processes, knowledgebase, documentation, tools, train, work...

Job DescriptionJob description- Responsibilities:Should be handling Call / Chat / Email Support to end usersIdentifies issues create Service Request or Incident based on the issue type, and provide L1 resolution, on callShould flag any priority incidents immediately to the SMEEnsures Incident records are kept up to date throughout the life of the Incident,...

Job Description- Act as the first point of contact for IT-related queries and issues raised by users.- Log, track, and manage incidents and service requests in the ticketing system.- Troubleshoot and resolve technical issues related to hardware, software, networks, and applications.- Escalate unresolved incidents to higher-level support teams as per SLA...

Provides enhanced technical levels of support for incident investigation and resolution for customers. Provide remote assistance & ticket resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.Job title:Service Desk AnalystJob Description:Logging incidents and service requests from...

Job Description- Provide first and second-level technical support to end-users via phone, email, and remote assistance tools.- Troubleshoot and resolve hardware, software, network, and application-related issues within defined SLAs.- Log, track, and manage incidents, service requests, and problem tickets in the ITSM tool.- Escalate complex technical issues...

Work Location - PuneThis is work from Office 5 DaysPOSITION SUMMARYOwens & Minor is looking for a Global Service Desk Manager as part of Infrastructure Managed Services.Provide leadership for the Global IT Service Desk support call center with full responsibility for the B1, B2 & B3,L1 support operations to support Owens & Minor global user base. Performs...

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