Floor Manager

1 Job PURPOSE Floor manager will be responsible for the day to day activities of the clinic and will ensure that the clinic is organized efficient and produces operational efficiencies Responsible for performing clinic duties on a professional level and works closely with senior management To Ensure that system and protocols must be followed within the Branch 2 ROLE AND RESPNSIBILITIES Marketing and Branding To do activities regarding branding and marketing as suggested by COO Sales Revenue You have to look after for Sales revenue part as well Periodically you have to look at Sales revenue report for respective branch If you find any deficiency in sales revenue report you have to inform to your superior Man power mapping To hire new employee Floor Manager need to fill manpower requirement form and should submit to Human Resources Department via email Staff grievances All the staff grievances would be taken care by Branch Manager If any serious grievances are there then only informing to Head Office Machine cleaning Floor Manager should make sure that all machineries in clinic are clean and do not contain dust Cleaning of minor OT instruments Floor Manager should make sure that all instruments are being autoclave Floor Manager should be aware of expiry date of expensive medication Break down of machine In case of any break down in machine Floor Manager should first find out cause of break down and then inform to Service engineer via email Head Office will inform company and call engineer Floor Manager should collect service report from engineer and maintain file reports Dress code Floor Manager will make sure that every employee is in proper uniform with name tag Floor head will make sure that Dress code policy is properly followed Appointment maintenance of reception Floor manager ensure that reminder calls to patients are done or not Making sure of daily minimum number of appointments Planning of next appointment for existing patients Staff management If more than two employees are on leave same day then arranging staff from other branch first inform to HO and take permission Miscellaneous All miscellaneous things are authorised by Branch head i e auto fair of staff any allowance to staff etc Mobile phone submission Every staff should submit mobile to Floor manager in office time Employees cannot keep mobile phone in their locker Housekeeping maintenance Floor manager should make sure Housekeeping maintenance like wash room water tank dustbin cleaning Making sure Water bottle on every table Ensuring no dust in clinic Administration Software update on daily basis Do Daily Audit of defined protocols Ensuring discipline between staff members Ensuring CCTVs are in working mode and uncovered Maintaining silence in clinic Ensuring that lunch time should be 15-20 minutes and not more than two staffs from one department should be at a lunch same time in For growth of Clinic Management can give you extra responsibility any time 3 COMMUNICATIONS AND RELATIONSHIPS Internal Operation Manager HR Manager Department personnel Employees External Patients Service Agencies 4 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED FOR JOB Education Graduate or Masters Experience Graduation Min 3 Years Masters with min 1 year experience in Sales or related field Skills Proficiency in Hindi English and local languages Leadership skills Excellent interpersonal communicational skills Good Leadership Decision making skills Microsoft Office Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Paid time off Provident Fund Work Location In person