Reservations Executive

1 week ago


Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full time

A Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining data integrity. Key skills include strong communication, problem-solving, attention to detail, and sales ability. Key Responsibilities: - Booking Management: - Process new reservations, modifications, and cancellations for rooms, flights, or packages. - - Customer Service: - Answer guest inquiries, provide information on services/products, and resolve issues promptly. - - System Operation: - Accurately input and update data in reservation systems (PMS) and maintain guest history. - - Sales & Revenue: - Upsell services, packages, or upgrades; monitor availability, rates, and sales opportunities to meet targets. - - Coordination: - Liaise with other hotel departments (front office, sales, housekeeping) for smooth guest experiences. - - Reporting: - Generate and distribute daily, weekly, or monthly reports on bookings, cancellations, and revenue. - - Policy Adherence: - Ensure compliance with company credit policies, rate controls, and service standards.


  • Reservation Executive

    3 weeks ago


    Bengaluru, India Ayatana Resorts Full time

    Job Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...

  • Reservation Executive

    4 weeks ago


    Bengaluru, India Ayatana Resorts Full time

    Job Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...

  • Reservation Executive

    3 weeks ago


    Bengaluru, India Ayatana Resorts Full time

    Job Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...

  • Reservation Executive

    3 weeks ago


    Bengaluru, India Ayatana Resorts Full time

    Job Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...

  • Reservation Executive

    3 weeks ago


    Bengaluru, India Ayatana Resorts Full time

    Job Description: Reservation Executive – Hotel/Resort Position Overview The Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...

  • Reservation Executive

    2 weeks ago


    Bengaluru, Karnataka, India Ayatana Resorts Full time ₹ 3,50,000 - ₹ 4,20,000 per year

    Job Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...


  • Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full time

    A Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining...


  • Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full time

    A Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining...


  • Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full time

    A Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining...


  • Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full time

    A Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining...