Reservation Executive
3 weeks ago
Job Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest experience from the time of booking to arrival. The budget for this position is up to ₹35,000 per month, and immediate joiners are preferred.Key Responsibilities :Reservation HandlingRespond promptly to reservation inquiries via phone, email, WhatsApp, and OTA platforms.Process reservations accurately in the PMS and ensure all details are recorded.Maintain up-to-date inventory and room allocations.Upsell room categories, packages, and add-on services to maximize revenue.Ensure instant confirmation and consistent follow-up with guests.Guest Communication & SupportProvide detailed information about room types, rates, packages, and inclusions.Assist guests with modifications, cancellations, and special requests.Maintain professional and warm communication to enhance guest satisfaction.CoordinationCoordinate with Front Office, Housekeeping, Sales, and Revenue teams for seamless operations.Communicate daily arrival lists, VIP arrivals, special requests, and group bookings.ReportingPrepare daily, weekly, and monthly reservation reports.Track reservation conversions, cancellations, and no-show patterns.Maintain accurate documentation and filing of all bookings.Skills & QualificationsBachelor’s degree in Hospitality Management or relevant field (preferred).1–3 years of experience in hotel/resort reservations or front office operations.Excellent communication skills (verbal & written).Strong customer service orientation.Knowledge of PMS, Channel Managers (Staah, RateGain, etc.), and OTA extranets.Good organizational and multitasking abilities.Proficiency in MS Office, especially Excel.Key CompetenciesAttention to DetailProblem-SolvingSales & Upselling SkillsTime ManagementProfessionalismTeam CoordinationReporting ToReservation Manager / Sales Manager
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Reservations Executive
2 weeks ago
Bengaluru, India SYSOTEL Technologies Pvt. Ltd. Full time**Responsibilities for reservations Executive** - Processes reservation requests from clients as per the hotel's requirements. - Know the type of rooms available, their location, and their layout. - Handles daily correspondence. - Take calls to assist client needs with reservations including modifications and cancellations. - To maximize revenue via...
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Reservation Executive
3 weeks ago
Bengaluru, India Ayatana Resorts Full timeJob Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...
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Reservation Executive
4 weeks ago
Bengaluru, India Ayatana Resorts Full timeJob Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...
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Reservation Executive
3 weeks ago
Bengaluru, India Ayatana Resorts Full timeJob Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...
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Reservation Executive
3 weeks ago
Bengaluru, India Ayatana Resorts Full timeJob Description: Reservation Executive – Hotel/Resort Position Overview The Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...
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Reservation Executive
2 weeks ago
Bengaluru, Karnataka, India Ayatana Resorts Full time ₹ 3,50,000 - ₹ 4,20,000 per yearJob Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...
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Reservations Executive
1 week ago
Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full timeA Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining...
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Reservations Executive
1 week ago
Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full timeA Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining...
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Reservations Executive
1 week ago
Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full timeA Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining...
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Reservations Executive
1 week ago
Bengaluru, India JW Marriott Bengaluru Prestige Golfshire Resort & Spa Full timeA Reservation Executive manages bookings for hotels, airlines, or events, handling customer inquiries via phone/email, processing reservations accurately, managing systems (PMS), coordinating with other departments, upselling services, resolving complaints, and ensuring a seamless, high-quality guest/client experience while maximizing revenue and maintaining...
