It Administration Associate

5 days ago

Bangalore Karnataka, India Maxwell Energy System Pvt Ltd Full time

We are seeking an IT Administrator to manage end-user devices internal IT infrastructure and security tools at Maxwell This role involves laptop and peripheral provisioning remote and on-site IT support to employees IT asset tracking and coordination with vendors along with managing basic network and security configurations The ideal candidate is hands-on organized and able to communicate effectively in English Hindi and Kannada Requirements Asset Device Management Set up configure and maintain laptops desktops and peripherals monitors docks headsets etc Install update and troubleshoot Windows Linux operating systems Maintain accurate IT asset inventory and handle device assignment return Employee IT Support Provide on-site and remote support for hardware software VPN and connectivity issues Assist with user onboarding offboarding account setup access rights email etc Support basic network troubleshooting within office premises Security Systems Management Manage Firewall rules MDM endpoint security systems and Zero Trust Network Access ZTNA tools Monitor system alerts escalate incidents and support internal security compliance Vendor Coordination Coordinate with local vendors for hardware procurement servicing and AMC Manage repairs warranty claims and ensure timely follow-up Documentation Maintain SOP documentation for IT processes Log incidents asset assignments and maintain clear support records Must-Have-Requirements 1-3 years of experience in IT Support IT Administration role Strong knowledge of Windows and basic Linux administration Hands-on experience with laptops peripheral troubleshooting and networking basics Google Workspace GWS admin skills user provisioning groups access policies Experience managing Firewall MDM Endpoint Security ZTNA tools Ability to communicate clearly with non-technical users Language Fluent in English conversational in Hindi Kannada Nice-to-have-Requirements Basic scripting abilities PowerShell or Bash Familiarity with ISO27001 or other IT security compliance environments Experience documenting SOPs or IT workflows Ability to independently manage vendor follow-ups and negotiations

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