Deputy Manager

Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees Job Title Deputy Manager - Data AnalystDepartment Finance Accounting - Business Intelligence Quality SBU 2 F A -100013372 Location Mumbai or specify as needed Reporting To BI Manager - F A Role Overview We are looking for a proactive and analytical Deputy Manager - Data Analyst to join our Finance Accounting BI team This role is pivotal in leveraging data to drive operational excellence monitor process hygiene and support strategic decision-making across AP AR and GL functions Roles and Responsibilities Analyse industry-wise trends to generate actionable insights for leadership Benchmark F A metrics across industries to identify best practices and gaps Monitor process hygiene by identifying recurring issues across AP AR and GL Perform predictive analysis to foresee SLA or KPI breaches before they occur Use data to answer business questions and solve operational challenges Collaborate with stakeholders to understand data needs and deliver relevant insights Build dashboards and reports for real-time visibility into service delivery Detect compliance risks and irregularities early to support governance efforts Identify trends patterns and anomalies to support strategic decisions Required Skillsets Skill Category ExamplesTechnical Skills SQL Python R Excel TableauAnalytical Thinking Statistical analysis hypothesis testingCommunication Data storytelling stakeholder engagementDomain Knowledge Understanding of industry-specific F A metricsQualifications Experience Bachelor s or Master s degree in Finance Statistics Economics Computer Science or related field 5-8 years of experience in data analysis preferably in a BPM or F A environment Strong understanding of finance processes P2P O2C R2R and service delivery metrics Experience in building predictive models and automating reporting workflows Proven ability to work with cross-functional teams and present insights to leadership Preferred Certifications Optional Microsoft Certified Data Analyst Associate Power BI Tableau Desktop SpecialistSix Sigma Green Belt or equivalent Qualifications Bachelors