Information Technology Administrator

3 weeks ago

Lal Bahadur Nagar, India Divami Full time

Job Description Job Title: IT Administrator (Associate Level) Job Type: Full-time Job Summary: We are looking for a motivated and enthusiastic IT Administrator to join our team. This entry-level role is ideal for candidates with 2 to 3 years of experience in IT administration. You will assist in maintaining the company’s IT infrastructure, supporting end-users, and ensuring smooth IT operations. Practical knowledge and a willingness to learn are valued most. Key Responsibilities: - IT Support: Provide first-level technical support to employees for hardware, software, and network issues. - System Maintenance: Assist in the maintenance of computers, servers, and networking equipment. - Software Installation: Assist in installing and updating software across the company’s systems. - Troubleshooting: Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity. - Data Backup: Help ensure regular data backups and contribute to the company's data security efforts. - Documentation: Maintain accurate records of IT assets, issues, and resolutions in a ticketing or documentation system. - Network Support: Assist in monitoring and maintaining the company’s local area network (LAN) and internet connectivity. - Security Monitoring: Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied. Requirements: - Education: BSc (Mandatory) - Experience: 2 to 3 years of experience in IT support or administration (internships, part-time roles, or self-taught experience welcome). - Basic Knowledge of: - Windows and/or Linux operating systems. - Network concepts (e.G., IP addresses, DNS, routers, switches). - Hardware components (e.G., computers, printers, servers). - Office productivity software (e.G., Microsoft Office, Google Workspace). - Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive attitude. - Communication: Good verbal and written communication skills to interact with non-technical staff. - Team Player: Ability to work well in a team and follow instructions. Added Advantage: - IT certifications such as CompTIA A+, Microsoft Certified: Fundamentals, or similar. - Basic knowledge of network security and firewall configurations. - Familiarity with cloud platforms like Google Cloud or Microsoft Azure.

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