(Urgent) Senior Systems Engineer

4 weeks ago

Gurugram, India Fortinet Technologies Full time

Job Description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative in North India to handle large PSU & key Government customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer you will:

- Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Ability to respond to RFP compliances and work on cross-references and handling pre-bid meetings.
- Sales calls - be the main technical resource on sales calls and answer/educate the customer on issues ranging from features, specifications, and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and work closely with the technical support escalation team and engineering to answer, elevate, and resolve customer technical issues.
- Understand and follow escalation processes.
- Provide channel partners sustainable training on Fortinet solutions and competitive differentiation.
- Provide channel partners technical expertise and oversight as required.
- Work in collaboration with Channel and Sales management to establish channel partners and qualify their ability to sell Fortinet solutions.
- Provide complex design and systems engineering configurations.
- Maintain a high level of technical knowledge of Cybersecurity solutions and the relevant industry.
- Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives.
- Participate in the development and support of presentations for customers and partners.
- Clearly articulate technical elements of the Fortinet value proposition to customers and partners.
- Contribute to the creation of case studies, white papers, and media articles for customers and/or partners.
- Foster a collaborative, team-based environment, sharing best practices and building lasting relationships.
- Effectively negotiate and pursue conflict resolution.
- Lead strategic (organizational) opportunities and proactively provide consultative support.
- Create customer documentation for POC (Proof of Concept).
- Work effectively with SMEs, Sales, and the Technical Support Team.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

- 10+ years of experience in technical/pre-sales support as a sales or systems engineer.
- Stupendous presentation skills.
- 5 - 7 years of experience in Network & Security.
- Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV, etc.
- Preferably working in OEM.

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