Manager - Talent Communications

Job Description

Inviting applications for the role of Manager - Talent Communications

We are looking for a dynamic and action-oriented Talent Communications Manager to join our team. This role is perfect for someone who is passionate about storytelling, thrives in a fast-paced environment, and has a strong bias for execution. You'll help bring our employee value proposition (EVP) to life through engaging campaigns and content that attract, engage, and retain top talent. You%27ll also play a key role in supporting internal communications and crisis response initiatives when needed. This role calls for someone who can balance creativity with structure, think on their feet, and build strong relationships across teams to deliver impactful work.

Responsibilities

1. Execute and support talent communication campaigns

- Implement communication plans for attracting, engaging, and retaining talent

- Adapt and localize messaging for various channels-social media, intranet, email, leadership messages, etc

- Ensure alignment with the company%27s EVP and tone of voice across communication efforts

Track performance and help optimize content and campaign strategies based on data and feedback

1. Support employee engagement communication

- Contribute to internal campaigns, leadership messaging, employee experiences, and culture programs

- Partner with HR, internal communications, and business teams to deliver timely and relevant employee communication

- Create content for channels such as newsletters, announcements, and virtual or in-person events

1. Content creation and development for employer branding

- Create engaging copy for various marketing campaigns, including email, social media, digital ads, and event communications, ensuring alignment with the brand's tone of voice

- Develop strategic content such as blogs, playbooks, and reports that support talent communications and broader business objectives

- Document and share best practices for talent communications, ensuring consistency and effectiveness across all platforms

- Analyze the performance of communication campaigns, using A/B testing and other metrics to drive continuous improvement

1. Support crisis and sensitive communication

- Help craft clear, timely, and aligned messaging during high-stakes or sensitive employee-related events

- Coordinate with relevant stakeholders to ensure consistent communication in moments of uncertainty or change

- Handle sensitive information with discretion, clarity, and empathy

1. Operational and process excellence

- Maintain calendars, campaign trackers, content libraries, and communication SOPs

- Coordinate reviews, inputs, and approvals across stakeholders and creative teams

- Support structured workflows to ensure delivery of high-quality content on time

Qualifications we seek in you

Minimum Qualifications

- Bachelor's degree in communications, Marketing, Journalism, Public Relations, or a related field

- Relevant years of experience in internal/external communications, talent marketing, or employer branding

- Strong writing and editing skills in English, with an ability to simplify complex ideas into engaging messages

- Hands-on experience in creating content across multiple formats (copy, visuals, video scripts, etc.)

- Ability to collaborate cross-functionally and manage multiple projects with tight deadlines

- Exposure to communication in high-paced, matrixed organizations prior crisis comms support experience is a plus

- Familiarity with tools like Microsoft Office, Canva, Photoshop preferred

- Understanding of talent market dynamics and cultural sensitivities.

- Demonstrated ability to work effectively with diverse stakeholders and senior management, both locally and globally.

Preferred Qualifications/ Skills

- A doer - with a bias for action and ownership mindset

- A team player - with great interpersonal skills and a knack for relationship building

- A storyteller - who understands the power of language and knows how to bring messages to life

- A thinker - who can balance creativity with structure, and simplicity with depth

- A calm presence - who can support sensitive communications with care and clarity

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