Service Installed Base Analyst/specialist

Location Chennai Tamil Nadu IndiaJob ID R0090530Date Posted 2025-04-30Company Name HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession Job Category Data Analytics Business IntelligenceJob Schedule Full timeRemote No Business Information The Hitachi Energy Indian Operations Center INOPC is a competence center with around 3000 skilled engineers who focus on tendering engineering planning procurement project Management functional system testing installation supervision documentation and commissioning Mission Statement This benchmark is intended for incumbents who have responsibility for more than one Specialization within the Sub-family An Experienced Professional P2 applies practical knowledge of job area typically obtained through advanced education and work experience May require the following proficiency Works independently with general supervision Problems faced are difficult but typically not complex May influence others within the job area through explanation of facts policies and practices Your Responsibilities Installed base Manager Proactive Service Lead to train engineer for installed base toolDevelop IB Improve data qualityLeverage utilize tool landscape and ensure the right assets Site details are managedSupport business use of LUMADA EAM and promote successful business use cases Documentation Reporting and Analysis Monitor IB data and ensure having accurate Customer Site and Installation Information data in ServIS by editing customer site information as necessary This includes periodically reviewing and minimizing data within the country factory container by assigning correct site location Monitor and share progress on meeting and ensure the right IB Quality Training Support business e g sales operation project management field service with the use of installed base ServIS as per Instructions and requirements Provide or coordinate IB Management related trainings to local users as neededAble to generate reports optimize customize reports in the tool having advanced knowledge on excel and Microsoft office power application toolsLiving Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business Your Background Bachelors degree in engineering Basic understanding of electrical and mechanical systems5 years of experience with a combination of Sales Engineering and or tender quotation experienceProficiency in all substations industrial electrical equipment s transformer service and accessoriesProficiency with CRM and BI tool landscape Ability to interpret product specificationsOutstanding written and verbal communication skills with strong organization and timeProven development and maintenance of positive cooperative team-oriented relationships with co-workers supervisors managers clients and others in contact with the job True team player and NO silo mentality Proficiency in both spoken written English language is required Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability You may request reasonable accommodations by completing a on our website Please include your contact information and specific details about your required accommodation to support you during the job application process This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process Messages left for other purposes will not receive a response