Workspace Technical Services Assistant Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Title Workplace Assistant technical service managerBusiness unit Integrated Facilities ManagementReporting to Facility ManagerKey stakeholdersIFM Business Line Heads Account Director Client Real Estate Director and Senior ManagerDirect reportsTeam consisting of1 Technicians2 BMS Operator3 Facility Executive Shift SupervisorDuties responsibilities Support the FM with dotted line to Chief Engineer in managing the Mechanical Electrical Plumbing installations Life Safety system BMS within the facility Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan and maintain the required inventory at sites at all-time where the maintenance is carried out with in-house teams Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment Assist the AEM to review the maintenance service practices of M E Contractors to deliver quality work practices in line with the manufacturer recommendations Maintain the logbooks checklists and PPM schedules for all M E installations Manage Downtime Breakdowns Arrange for ad-hoc M E set ups as per the client requirement from time to time Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client Responsible to handle the shifts independently on all Engineering related matters Responsible for daily reporting on M E to the AEM Generate Service maintenance reports on office equipment Responsible for Purchasing and maintaining of spares and consumables ensure minimum stock required maintained at all times Generate Downtime and breakdown incident reports Complete track of inspection work orders and updation and closure in 360 tool with proper evidences or supporting documents Request for raising ITSM based on PM work orders scheduled and notify respective vendor in advance Liaison with landlord for utility common area lighting water tank levels domestic fire status of lift health to ensure 100 uptime Strictly adhere to the usage of PPEs and LOTO at all time by in-house as well as vendor Issuance of necessary work permits for vendors Maintaining of various registers - Green card Fire isolation desolation LOTO complaints etc Rounds to be taken daily of critical areas and ensure that observations are recorded in Inspection tab Ensure compliance to all GRE OE standards and signoff Ensure up keep of office maintained liaise with soft service team for the same Ensure strict adherence by the technicians on their deliverables Project coordination with vendors soft services others Aware of the maintenance cost maintain a tracker Vendor management end to end Maintain cordial relationship with team and employees Well aware of escalation process Incident report detailed report with RCA Understanding of the AMC contracts SLA Ensure all work orders inspections is closed carried out regularly Ensure the hand over and take over work activities during shift change over between technicians BMS and amongst AFMs MIS and report generation as and when required Ensure customer complaints are attended during shift time including soft services Responsible to ensure housekeeping is well maintained during shift time in coordination with soft service team Sound like you To apply you need to be Experienced in Facility Management Open working in shifts Team handling experience Experience in managing Banking BPO client would be an added advantage Performance objectivesAssistant Manager Facilities is responsible for developing deploying supporting and managing the JLL India IFM function at client site Key skills Facility Management Technical Soft Services operations Excellent interpersonal and communication skills Good team handling skills Employee specification BE Diploma B Tech in Electrical Mechanical Engineering Minimum 5 years of relevant work experience Location On-site Mumbai MHScheduled Weekly Hours 48If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements Were interested in getting to know you and what you bring to the table JLL Privacy NoticeJones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and or overall selection process you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL