Windows Endpoint Management Administrator

ZS is a place where passion changes lives As a management consulting and technology firm focused on improving life and how we live it our most valuable asset is our people Here you ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients caregivers and consumers worldwide ZSers drive impact by bringing a client first mentality to each and every engagement We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business Bring your curiosity for learning bold ideas courage and passion to drive life-changing impact to ZS Our most valuable asset is our people At ZS we honor the visible and invisible elements of our identities personal experiences and belief systems the ones that comprise us as individuals shape who we are and make us unique We believe your personal interests identities and desire to learn are part of your success here about our diversity equity and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces obtaining the resources they need to thrive and sharing the messages they are passionate about Windows Endpoint Management Administrator The Endpoint Administrator is responsible for the stability compliance and performance of enterprise Windows endpoints This role ensures Windows endpoint agents and operating environments are maintained secured and monitored Responsibilities span from configuration and reporting to application creation support certificate management compliance management patch management and other security operations A strong working knowledge windows troubleshooting is essential for diagnostics and platform control What you ll do Serve as an escalation point for frontline support related to endpoint health and Windows laptop troubleshooting Configure monitor and report on devices using Microsoft Intune Nexthink SCCM and PowerShell Support software packaging deployment and update rollouts including post-patch validation Query SCCM databases to interpret software and device data Maintain automated imaging workflows e g MDT Autopilot and provisioning routines Troubleshoot Windows OS issues and perform update remediation Ensure compliance with enterprise policies and monitor endpoint security status Develop and maintain PowerShell scripts to automate endpoint management tasks Document and escalate unique user requirements collaborating with teams on viable solutions Create visually impactful reports and presentations for operational metrics and insights using Power BI and PowerPoint What you ll bring Bachelor s degree in Information Technology or a related discipline Minimum 3 years of experience supporting domain-joined Windows laptops in an enterprise setting Demonstrated troubleshooting skills with a customer-service mindset Excellent communication documentation and analytical skills Strong time management and a proactive independent work ethic SCCM Certified Professional or equivalent experience with endpoint management Proficiency in PowerShell scripting for endpoint diagnostics and automation Strong understanding of Windows 10 11 environments and system internals Experience with Microsoft Endpoint Manager tools SCCM Intune Familiarity with MDM platforms and enterprise lifecycle workflows Competency in Power BI for data visualization findings and process documentation Comfortable managing cross-team escalations and technical communications Perks Benefits ZS offers a comprehensive total rewards package including health and well-being financial planning annual leave personal growth and professional development Our robust skills development programs multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member We are committed to giving our employees a flexible and connected way of working A flexible and connected ZS allows us to combine work from home and on-site presence at clients ZS offices for the majority of our week The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections Travel Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority While some projects may be local all client-facing ZSers should be prepared to travel as needed Travel provides opportunities to strengthen client relationships gain diverse experiences and enhance professional growth by working in different environments and cultures Considering applying At ZS we re building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds including non-traditional ones bring If you are interested in joining us we encourage you to apply even if you don t meet 100 of the requirements listed above ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment An on-line application including a full set of transcripts official or unofficial is required to be considered NO AGENCY CALLS PLEASE Find Out More At