CN Configuration Advisor

4 weeks ago

Noida, India IDESLABS Full time

Job Description The SCCM Engineer (L2) will be responsible for managing and delivering Windows-based services using Microsoft SCCM. The individual will handle patch deployments, application deployments, system administration, troubleshooting, and performance monitoring, ensuring SLA compliance and minimal customer impact. Key Responsibilities - Manage day-to-day SCCM operations including OS checks, required services checks, events, application deployment, patch deployment, OS deployment, and monitoring. - Deploy and manage enterprise-level security patches and applications using SCCM and related tools. - Troubleshoot deployment queues, performance issues, and technical escalations (L2/L3) on SCCM. - Perform root cause analysis for incidents and implement service improvement plans. - Install, configure, and administer SCCM servers and services, including hardware, peripherals, directories, storage, and related Windows components. - Monitor and report on SCCM infrastructure availability, performance, capacity, and compliance. - Generate and publish weekly and monthly reports for inventory, application deployment, patch management, and overall SCCM operations. - Identify opportunities for automation to improve SCCM service efficiency. - Ensure compliance with company policies, procedures, and best practices. - Collaborate with cross-functional teams for successful deployment and incident resolution. Job Requirements - Minimum 5 years of experience in System Administration with hands-on SCCM expertise. - Strong knowledge of Microsoft SCCM: deployment, installation, expansion, management, monitoring, and administration. - Hands-on experience with Windows platforms: 2003/2008/2012/2016 operating systems. - Experience in enterprise-level patch management using SCCM, WSUS, or similar tools. - Proven troubleshooting and problem-solving skills for SCCM deployments and performance issues. - Ability to handle incidents and problems independently, suggest improvements, and implement solutions. - Experience performing root cause analysis and handling technical escalations. - Excellent communication and documentation skills.

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