Sales Order Administrator

3 weeks ago


Haridwar UL IN QHT CLINIC Full time

Order Confirmation Status Check Executive Department Operations Patient Coordination Role Overview The Order Confirmation Status Check Executive will be responsible for confirming patient bookings or treatment orders PRP GFC Transplants etc updating status and coordinating between the clinic team and patients to ensure smooth service delivery and communication Key Responsibilities Confirm all new patient bookings and treatment orders received via CRM website or calls Verify details such as package payment mode and appointment schedule Coordinate with clinic teams to confirm doctor availability and slot allocation Update customers with confirmation details and timelines via WhatsApp call or email Follow up on pending payments order status and service completion Handle reschedules or queries with professionalism and empathy Maintain updated records and trackers for all confirmed and pending orders Share daily status reports with the operations manager Support in collecting post-treatment feedback where needed Skills Requirements Graduate in any stream 1-2 years of experience in order confirmation patient coordination or customer service clinic hospital experience preferred Strong communication skills English Hindi Good Excel WhatsApp Business and CRM handling skills Attention to detail and follow-up discipline Key Competencies Customer-centric approach Professional polite communication Time management Coordination skills Process-driven attitude Work Timings 19 30 AM - 06 30 PM 6 days a week Salary Up to 15 000 per month Job Types Full-time Permanent Fresher Pay 7 000 00 - 15 000 00 per month Benefits Paid time off Provident Fund Work Location In person



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