▷ Apply Now Workforce Management Specialist
2 weeks ago
Job title: Workforce Management (WFM) Location: Gurugram (Hybrid) Early joiner - 0-45 days only. We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience , preferably from a BPO or Operations background . The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management , and a strong understanding of WFM processes and tools in a fast-paced, high-volume environment. This role focuses on: Work allocation, Productivity monitoring, Issue resolution, Performance reporting You will work closely with cross-functional teams (QA, Training, Tech, Ops) to ensure smooth workflow execution, SLA adherence, and continuous process improvement. You will also handle L3-level escalations and drive data-backed decisions using tools like Excel and Power BI. What We’re Looking For: 3+ years of experience in WFM or operations planning Strong background in work allocation and queue/workflow management Proficiency in Excel , Power BI , and tools like OnBase or Salesforce Experience working in fast-paced operations and collaborating with leadership Excellent stakeholder management , communication , and problem-solving skills Bonus Points: Six Sigma coursework or certification LOMA or relevant insurance certifications Looking forward to discussing this opportunity with you Please feel free to share your resume to shivangi.uniyal@stellarconsulting.com
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Workforce Management Specialist
3 days ago
Gurgaon, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience, preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management,...
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Workforce management specialist
3 weeks ago
Gurgaon, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience , preferably from a BPO or Operations background. The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue management...
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Workforce Management Specialist
6 days ago
Gurgaon, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM)Location: Gurugram (Hybrid)Early joiner - 0-45 days only.We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience , preferably from a BPO or Operations background . The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue...
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Workforce management specialist
4 weeks ago
Gurgaon, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM) Location: Gurugram (Hybrid) Early joiner - 0-45 days only. We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience , preferably from a BPO or Operations background . The ideal candidate will have hands-on expertise in productivity monitoring and real-time...
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Workforce Management Specialist
5 days ago
Gurgaon, India Stellar Consulting Solutions, LLC Full timeJob title: Workforce Management (WFM) Location: Gurugram (Hybrid) Early joiner - 0-45 days only. We are seeking an experienced Workforce Management (WFM) professional with 3–5 years of relevant experience , preferably from a BPO or Operations background . The ideal candidate will have hands-on expertise in productivity monitoring and real-time queue...
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Workforce Manager
5 days ago
Gurgaon, Haryana, India TaskUs Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Workforce Operations Manager
2 weeks ago
Gurgaon, Haryana, India Insight Enterprises Full timeMgr Operations Requisition Number: 102609 Workforce Operations Manager Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Gurugram area. Shift Timings- 2 PM- 11 PM IST Insight at a Glance14,000 engaged teammates globally with operations in 25 countries across the globe. Received 35 industry and partner awards in the past year ...
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Workforce Management Analyst
2 weeks ago
Gurgaon, Haryana, India People Staffing Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearReal Time Analyst (RTA) – Workforce Management AnalystPosition OverviewWe are seeking a detail-oriented and proactiveReal Time Analyst (RTA)to join our Workforce Management (WFM) team. The RTA will be responsible for monitoring, managing, and optimizing workforce performance in real time to ensure service levels, staffing efficiency, and business...
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▷ [Apply Now] Talent Acquisition Specialist
3 weeks ago
Gurgaon, India Palladium: Make It Possible Full timeEmployment type – Fixed Term Employment Contract About Palladium: Palladium is a global leader in the design, development and delivery of Positive Impact with social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries...
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Senior analyst
4 weeks ago
Gurgaon, India NAB Full timeKey Accountabilities: This role is responsible for : Better experience for Customer and Colleague Proven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders & Branch environment Demonstratable experience in the use of Aspect WFM for scheduling, effective capacity planning and...
