Operations Manager

1 POSITION SUMMARY The Operations Manager is responsible for overseeing the overall administrative and operational functions of the college The role ensures efficient execution of day-to-day activities coordination between departments and adherence to institutional policies The Operations Manager plays a crucial role in maintaining operational excellence supporting academic delivery and ensuring a safe orderly and well-managed campus environment 2 KEY RESPONSIBILITIESA Administrative Operational Oversight Ensure smooth and efficient functioning of daily college operations Supervise all administrative units including front office housekeeping transport and security Ensure timely availability of resources and logistical support for academic and non-academic departments Implement operational procedures aligned with institutional standards B Staff Management Supervision Supervise non-teaching staff and monitor performance attendance and discipline Allocate duties prepare work schedules and ensure adequate staffing Conduct periodic training sessions to improve staff efficiency and service quality Address staff-related issues in coordination with HR C Facilities Infrastructure Management Oversee the maintenance cleanliness and upkeep of all campus buildings classrooms laboratories and common areas Coordinate with vendors and service providers for facility maintenance repairs and AMC renewals Maintain asset registers and ensure optimal utilization of institutional resources D Student Services Campus Coordination Oversee student-related operational processes such as ID cards transport campus access and general services Support in maintaining discipline and ensuring smooth student movement and campus order Resolve student operational concerns in a timely and professional manner E Compliance Policy Implementation Ensure adherence to institutional policies procedures and statutory requirements Maintain all operational records licenses and compliance documentation Support audits inspections and regulatory visits as required F Reporting Documentation Prepare periodic reports on operational activities for management review Maintain logs registers inventories and facility usage records Document operational incidents resolutions and preventive actions G Coordination Liaison Activities Serve as the primary operational point of contact for internal departments and external agencies Coordinate with vendors contractors and service providers Support management during events admissions examinations and other major activities 3 QUALIFICATIONS EXPERIENCE Bachelor s Degree in Management Administration or related field Master s degree preferred Minimum 5-10 years of experience in administration or operations preferably in an educational institution Demonstrated experience in staff supervision and facility management Strong digital literacy proficiency in MS Office and administrative software 4 SKILLS COMPETENCIES Strong leadership and team management abilities Excellent communication and interpersonal skills Effective problem-solving and decision-making skills High level of organization attention to detail and time management Ability to work under pressure and handle operational emergencies Professional integrity and adherence to institutional values 5 WORKING CONDITIONS Requires on-campus presence throughout the working day May involve extended working hours during events admissions examinations and emergencies Job Type Full-time Pay 30 000 00 - 40 000 00 per month Work Location In person