Salesforce Business Analyst

3 days ago

Noida Uttar Pradesh, India Infrabyte Technology Full time

Role Salesforce Business Analyst Experience 3-8years Type Permanent Location Noida Sector 132 Mode Work from office Notice Immediate RESPONSIBILITIES Work with clients and end users to gather understand and define business requirements Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients Work collaboratively with team members to design a solution that will meet a clients business requirement and fulfill user stories Complete the configuration for user stories within Salesforce AppExchange products or other cloud-based technologies Collaborate with developers to test and verify that solutions will meet the business requirements Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable Participate in key meetings with clients including requirement sessions system demos user acceptance testing and end user training REQUIREMENTS 5 years of experience in IT preferably Salesforce CRM Strong experience in Salesforce sales services Health cloud with hands-on implementation experience of at least 1-2 projects Experience using Salesforce or similar CRM Products to develop client or business solutions Hands on experience configuring Salesforce or similar CRM Product including workflows Good to have any Salesforce certification Hands-on Experience in automation such as Workflow Process builder and Flows In- depth Knowledge is mandatory Experience in Sales Cloud Service Cloud Marketing Cloud Experience in user acceptance testing and end-user training Coding skills are a bonus but not mandatory Must have experience in handling multiple projects and delivering them on time Excellent communication skills and ability to communicate at all levels of the organization

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