Senior Delivery Manager at Bangalore location

Job Description - Experience : 17 -20 Years - 2 Days working from client place - 1] Folks who has managed large programs and engagement - 2] 2 days working at client location - 3] Participate in Governance and client reviews for critical programs - Lead and oversee complex delivery initiatives by managing stakeholders benefits proposals and risks to ensure successful project outcomes 1. Roles and Responsibilities - Work with customer Product Heads on yearly roadmap planning - Work on Proposals Be part of Discovery phase scoping planning Sizing Effort Cost Team - Create SOWs review of SOWs with customer - Good knowledge on CMS portals ECommerce Applications ITIL Process Agile Processes Testing process - Be part of various project calls and ensure success of programs projects - Prepare monthly reports Governance decks QBR and drive these calls - Be very proactive in identifying gaps and work with customer on corrections - Prior experience with Adobe Experience Manager Magento is added advantage - Should have good people skills and be able to work with team members effectively - Engage with customer on new opportunities staffing people issues - Provide governance on staff augmentation projects currently being executed - Manage account financials Timesheet approvals Invoicing Budgeting - Work with sales team on proposals pricing and new opportunities - Enable your team members from the skill perspective to be ready with all skills needed for the customer project - Own operational aspects like timesheets leaves Transfers Monthly closure PL - Perform all activities owned by a Delivery Manage in LTIMT - Actively participate in sharing and reapplying skills and knowledge and introducing best practice across the program - Proven experience using agile project management methods and a proven experience working in a similar role - Proven experience balancing multiple priorities on largescale high visibility projects and employing techniques to deal with ambiguity - Demonstrable experience in coaching and mentoring multidisciplinary teams - Highly articulate and credible at a senior level consistently delivering accurate reporting as to the current state of play with regard to the delivery of your service - Strong negotiation skills and the proven ability to influence external partners stakeholders and customers to secure mutually beneficial outcomes - Ability to identify strengths and weaknesses of individuals communicating this in a constructive manner to support their overall personal development - Establish and maintain strong relationships with key stakeholders to ensure their needs and expectations are met - Oversee the end to end benefits management process to maximize value from delivery initiatives - Lead pursuit and proposal activities including strategy formulation proposal development and client engagement - Develop and implement risk and crisis management frameworks to proactively address potential issues - Collaborate with delivery teams to monitor project progress identify bottlenecks and implement corrective actions - Drive continuous improvement initiatives to optimize delivery processes and methodologies - Represent the organization in client meetings executive reviews and industry forums to enhance credibility and business growth - Skills - Mandatory Skills : Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Project Planning,Risk/Crisis Management,Project Governance,Account Management & Mining - Good to Have Skills : Account Management & Mining