Vp, Quality Engineering

Role Title VP Quality Engineering QE Leader L12 Company Overview Synchrony NYSE SYF is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites Our experience expertise and scale encompass a broad spectrum of industries including digital health and wellness retail telecommunications home auto outdoors pet and more We have recently been ranked 2 among India s Best Companies to Work for by Great Place to Work We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies ranked 3 among Top Rated Companies for Women and Top-Rated Financial Services Companies We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being We provide career advancement and upskilling opportunities focusing on Advancing Diverse Talent to take up leadership roles Organizational Overview The Quality Engineering Center of Excellence is a Team of QE Leaders and Subject Matter Experts who are responsible for establishing and maintaining policies procedures and standards across all stages of software development lifecycle This Team reports into the Engineering Organization which is comprised of Engineering Verticals which are responsible for delivery of application releases This team collaborates with cross functional teams to integrate quality processes into all stages of the software development life cycle This team also provides the oversight on governance for Syf Testing Standards and ensures that issues that are raised by the internal Audit teams are addressed in a timely manner Role Summary Purpose This Role will be a Leadership role in the Quality Engineering Center of Excellence and will play a key role in ensuring that the SYF Testing Standards are being adhered to to deliver high quality products in a timely manner to improve customer journeys at an optimal cost The individual would lead a team of Test Architects and collaborate with cross functional teams such as Engineering Office of Agile and Application Security among others for a given Portfolio s and will report into the QE COE Leader This position will require expertise in maintaining quality standards processes and delivering on Continuous Improvement Initiatives which will up level the Quality Engineering Maturity of the Teams This role will work closely with the Leader of the QE COE in bringing about transformation and deliver the Overall QE COE Vision for a given Portfolio s Key Responsibilities Lead and manage a team of Test and Automation Architects focused on Testing Effectiveness and Automation testing fostering a culture of innovation collaboration and continuous improvement Responsible for ingraining quality as a core discipline into every aspect of the software development lifecycle Responsible for design implementation and enhancements of testing frameworks and tools with an emphasis on test automation continuous integration and delivery Collaborate with cross functional teams to integrate quality processes into all stages of software development life cycle from requirements to post release support and work closely with them to ensure customization as required and compliance Utilize data driven insights to monitor quality indicators track trends and provide support to the Teams to proactively resolve any potential risks issues Establish and maintain policies procedures and standards across all stages of software development lifecycle Required Skills Knowledge Proven tack record of successfully leading and developing high performing quality engineering teams Solid understanding of software development Agile and SAFe methodologies with associated tools Proven experience with DEVOPS -CI CD pipelines and tools e g Jenkins Cloud bees etc Proficiency and working knowledge of automation testing tools and frameworks Exceptional communication and interpersonal skills with the ability to collaborate across various teams and influence stakeholders at all levels Strong program management skills with the ability to prioritize tasks and meet timelines Proven track record of dealing with ambiguity translating vision to clear actions and tracking large organizational initiatives as a program to completion is a must Desired Skills Knowledge Demonstrate ability to drive standards and process improvements across complex organizations and teams of varying levels of maturity Proficiency in Process governance and risk compliance when it comes to Testing Standards Eligibility Criteria Bachelor s degree and a minimum of 10 years of Leadership experience either in Technology or Quality Assurance Work Timings This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06 00 AM Eastern Time - 11 30 AM Eastern Time timings are anchored to US Eastern hours and will adjust twice a year locally This window is for meetings with India and US teams The remaining hours will be flexible for the employee to choose Exceptions may apply periodically due to business needs Please discuss this with the hiring manager for more details For Internal Applicants Understand the criteria or mandatory skills required for the role before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated fields such as education prior experience other skills and it is mandatory to upload your updated resume Word or PDF format Must not be any corrective action plan First Formal Final Formal PIP L10 and above Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L10 and above Employees can apply Level Grade 12 Job Family Group Information Technology