Technical Consultant

4 weeks ago

Pune, Maharashtra, India Fujitsu Full time
Job Description

Role and Accountabilities:

- This will suit an experienced ServiceNow professional with a successful recent track record
- The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization
- Candidates will be experienced in leading ServiceNow for 3 to 5 years engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: 1to 2 years Experience with HRSD Implementation Basically run workshops, gather requirements etc
- Experience with CMDB Integration
- Expertise and delivery for ServiceNow based consulting initiatives
- Define business problems/opportunities with constraints, goals, budgets and timelines Communicates technical problems and solutions to both technical and non-technical audiences Ability to convey complex technical concepts in understandable business terms Consults with business analyst/project manager to develop appropriate technical solutions
- Document and gain acceptance/ approvals of selected final solutions Execute technical solutions in capacity as a ServiceNow lead, subject matter expert
- Coach and advise other Developers Key Skills: Hands-on experience in the following ServiceNow HRSD applications/features: Case Management
- Knowledge management Portal scripting and custom widgets Employee
- Document Management Enterprise Onboarding Transitions 3rd party Integrations like Workday, Oracle HCM, SuccessFactors, Kronos Group etc
- Chat Virtual Agent
- Qualifications Experience Requirements: Should have 5 years of experience with HRSD Implementation experience Minimum of 5 years of ServiceNow design and development experience Experience developing ServiceNow solutions and technical design documents from business requirements At least two full lifecycle ServiceNow implementations in the role of a lead consultant

Enterprise/large Service Management implementation experience

Programming expertise in Java, JavaScript or other functional programming languages

Demonstrated understanding of ITIL practices Certifications ServiceNow certifications

- Service Now System Administrator, Certified Implementation Specialist is must ITIL v3 certification Excellent analytical and problem

-solving skills Excellent verbal and written communication skills Strong presentation development and Customer Presentation skills Successful teamwork experience demonstrated leadership abilities.

Nice to have: HRSD certification.

Role:Technical Consultant

Industry Type:IT Services & Consulting

Department:Consulting

Employment Type:Full Time, Permanent

Role Category:IT Consulting

Education

UG:Any Graduate

PG:Any Postgraduate

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