Manager - Industrial Relations
2 weeks ago
Job Description Key Responsibilities: - Industrial Relations Strategy - Develop and implement industrial relations strategies aligned with organizational goals. - Monitor labor market trends and advise management on potential impacts. - Employee & Union Relations - Serve as the primary point of contact for labor unions and worker representatives. - Facilitate collective bargaining negotiations and agreements. - Manage union relationships and resolve disputes or concerns proactively. - Dispute Resolution & Conflict Management - Handle employee grievances, disputes, and disciplinary procedures in a fair and legally compliant manner. - Mediate between staff and management to resolve conflicts effectively. - Compliance & Legal Oversight - Ensure adherence to all relevant labor laws, industrial regulations, and employment standards. - Work closely with legal advisors on labor litigation and regulatory issues. - Maintain updated knowledge of employment legislation and ensure HR policies reflect legal changes. - Policy Development & Implementation - Develop and enforce IR policies, codes of conduct, and workplace discipline procedures. - Ensure company policies are clearly communicated and understood across departments. - Training & Communication - Educate managers and employees on IR issues, labor laws, and internal procedures. - Promote a culture of open communication and fair labor practices. - Data & Reporting - Maintain accurate records of grievances, disputes, disciplinary actions, and negotiations. - Prepare regular reports on IR metrics, risks, and outcomes for senior leadership. The above defined Responsibilities are only indicative and not exhaustive. Qualifications Education: - Master’s degree in Human Resources, Industrial Relations, or a related field. - Experience: - 10+ years of experience in industrial relations & labor law. - Proven experience in handling unions, collective bargaining, and dispute resolution. - Skills & Competencies: - Deep understanding of labor legislation and industrial relations practices. - Strong negotiation, communication, and interpersonal skills. - Conflict resolution and problem-solving abilities. - High ethical standards and professionalism. - Ability to work under pressure and handle sensitive situations with discretion. - Key Performance Indicators (KPIs) - indicative - Number and resolution time of employee grievances/disputes. - Compliance with labor laws and audit outcomes. - Successful collective bargaining outcomes. - Employee satisfaction and engagement metrics. - Reduction in IR-related legal cases or incidents. Additional Information
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