Associate Field Service Engineer

4 weeks ago

Bengaluru, Karnataka, India ABB Full time
Field Service Engineer - Automation & SCADA

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.

This is a position with grade

15

This position reports to

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: #LI - Onsite

This role is contributing to the Process Automation – Energy division in India region.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.

• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.

• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.

• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the role

- You enjoy working with SCADA in the power, oil & gas, or petrochemical markets.
- You have 4 to 7 years of experience in SCADA service engineering.
- You possess enhanced knowledge of process control and instrumentation in various process plants.
- You are passionate about new learning and customer management.
- You have a diploma or degree in engineering, preferably in electrical, electronics, or instrumentation.
- You are comfortable communicating verbally and in writing in English.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons,
chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate,
digitalize and electrify operations, the Division is committed to supporting traditional industries in
their efforts to decarbonize. The Division also supports the development, integration and scaling up of
new and renewable energy models. The Division's goal is to help customers adapt and succeed in the
rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence
(AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve
energy, process and production efficiency, as well as reduce risk, operational cost and capital cost,
while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

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