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Customer Service Representative
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Established in 1956, with a rich experience of 69 years, A full fledged advertising agency accredited to INS, AIR, Doordarshan, IBF, BARC, DAVP & ABC
Role Description
This is a full-time on-site role for a Client Services Representative located in Mumbai. The Client Services Representative will be responsible for managing client relationships, ensuring customer satisfaction, and providing exceptional customer service. The role involves handling client inquiries, addressing customer concerns, and maintaining communication with clients to ensure positive experiences. Additionally, the representative will be responsible for managing financial transactions related to client accounts.
Qualifications & Responsibility
- Client Services and Customer Service skills
- Excellent Communication skills
- Customer Satisfaction expertise
- Basic understanding of Finance
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Experience in the advertising industry is a plus
- Experience in handling PSU & Government clients is must
- Bachelor's degree in Business, Marketing, Finance, or related field
