Restaurant Onboarding Specialist

7 days ago

Jaipur Rajasthan, India CIEL HR Full time

1 End-to-end product knowledge Understand our SaaS platform s features functionality and technical requirements 2 Onboarding expertise Develop and execute tailored onboarding plans for restaurant partners Understanding of restaurant layout and building the same in SaaS platform 3 Query resolution Address technical and operational questions from restaurant personnel via phone email or in-person 4 Relationship building Establish trust and rapport with key decision-makers and end-users 5 NPS Net Promoter Score improvement Consistently deliver high-quality onboarding experiences driving positive feedback 6 Process optimization Identify and suggest improvements to onboarding processes and documentation 7 Collaboration Work closely with the Central Operations team Sales and Product teams to ensure alignment

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