Associate Specialist Participant Transaction

5 days ago


Bangalore Karnataka, India Empower Annuity Insurance Full time

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own We have a flexible work environment and fluid career paths We not only encourage but celebrate internal mobility We also recognize the importance of purpose well-being and work-life balance Within Empower and our communities we work hard to create a welcoming and inclusive environment and our associates dedicate thousands of hours to volunteering for causes that matter most to them Chart your own path and grow your career while helping more customers achieve financial freedom Empower Yourself Position Highlights US Retirement Plan 401k Recordkeeping We support clients in transaction processing and other back-end operations of retirement plans Great West is a part of Great-West Financial Job requisite will include and not restricted being Primary Duties and Responsibilities Ensuring accuracy on transactions processed Strict adherence non-disclosure of client information by preserving client confidentiality Researching on any queries requests sent by the Business Partners Client Support Teams and replying the same with minimum response time Taking active participation in process improvements and automation Ensure Quality Control standards that have been set are adhered to Excellent organizational skills with ability identify and prioritize high value transactions Completing assigned responsibilities and projects within timelines apart from managing daily BAU Background and Qualifications Bachelor s degree in any stream with a 0-2 years experience Working knowledge of Microsoft Word Excel PowerPoint Outlook email Adobe Chrome Internet Explorer knowledge Ability to work independently and in a team environment Strong analytical ability in solving business and technical problems Strong attention to detail required Intermediate experience and demonstration of organization and problem-solving skills Intermediate ability to multi-task and prioritize workload while assisting less experienced colleagues Demonstrated ability to collaborate and develop relationships with peers and management acting as a guide and Subject Matter Expert Open for core Night shifts based on business requirements This job description is not intended to be an exhaustive list of all duties responsibilities and qualifications of the job The employer has the right to revise this job description at any time You will be evaluated in part based on your performance of the responsibilities and or tasks listed in this job description You may be required perform other duties that are not included on this job description The job description is not a contract for employment and either you or the employer may terminate employment at any time for any reason as per terms and conditions of your employment contract We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply All qualified applicants will receive consideration for employment without regard to age race color national origin ancestry sex sexual orientation gender gender identity gender expression marital status pregnancy religion physical or mental disability military or veteran status genetic information or any other status protected by applicable state or local law



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