It Client

Job Title IT Client Workplace Specialist Location Ambernath India Job Type Full Time Reporting Head of Cloud End User Enablement Global IT IS About PolyPeptide Group PolyPeptide Group AG and its consolidated subsidiaries PolyPeptide is a specialized Contract Development Manufacturing Organization CDMO for peptide- and oligonucleotide-based active pharmaceutical ingredients By supporting its customers mainly in pharma and biotech it contributes to the health of millions of patients across the world PolyPeptide serves a fast-growing market offering products and services from pre-clinical to commercial stages Its broad portfolio reflects the opportunities in drug therapies across areas and with a large exposure to metabolic diseases including GLP-1 Dating back to 1952 PolyPeptide today runs a global network of six GMP-certified facilities in Europe the U S and India PolyPeptide s shares SIX PPGN are listed on SIX Swiss Exchange Position Overview We re looking for a passionate and experienced professional to join our Global IT IS Team As a global Workplace Specialist working with global computerized systems you will have an operational focus when being involved in many parts of our business and need to navigate in an environment that has a high tempo and is changeable to be able to meet the high demands We are looking for a strong Workplace Specialist to provide second-level technical support for our Polypeptide Client PC environment covering both enterprise and manufacturing computers and related equipment This role may also include support for workplace services such as printing telephony and conference room equipment Key Responsibilities Provide 2nd level technical support for PC hardware and software in enterprise and manufacturing environments Troubleshoot and resolve issues related to desktops laptops and peripheral devices Support workplace services including printers telephony systems and conference room AV equipment Maintain documentation of incidents resolutions and standard operating procedures Ensure compliance with IT policies and security standards Collaborate with 1 level support teams for escalated issues and ensure timely resolution Continuously work to transfer knowledge to our OPC Required Skills Qualifications Bachelor s degree in computer science Information Technology or related field 3 years administering supporting Microsoft Intune 5 years administering supporting Microsoft Configuration Manager SCCM Confident in all aspects of Intune SCCM including deployment compliance troubleshooting and application packaging deployment Strong PowerShell scripting skills for automation compliance and reporting Solid experience with Operating System Deployment OSD using SCCM MDT Strong grasp of enterprise device management certificate-based authentication and automation Excellent troubleshooting and problem-solving skills Ability to work independently and communicate effectively with stakeholders Preferred Qualifications Experience with ITIL processes and ticketing systems Knowledge of networking fundamentals and remote support tools Prior experience in pharmaceutical or manufacturing industry is a plus Familiarity with workplace services print telephony AV equipment Why Join Us at PolyPeptide Group PolyPeptide Group offers an exciting opportunity to work at the forefront of peptide-based therapeutics a rapidly growing and innovative segment of the pharmaceutical industry As a key member of PolyPeptide team you will have the opportunity to contribute to a company that is dedicated to the success of its clients and the advancement of peptide science Join us and be part of a global organization that is shaping the future of life-saving therapies PolyPeptide Group AG and its consolidated subsidiaries PolyPeptide is a focused Contract Development Manufacturing Organization CDMO for peptide- and oligonucleotide-based active pharmaceutical ingredients By supporting its customers mainly in pharma and biotech it contributes to the health of millions of patients across the world PolyPeptide offers products and services from pre-clinical through to commercial stages including generics Its active custom projects pipeline reflects the opportunities from novel drug therapies in development to fight both widespread and rare diseases Dating back to 1952 PolyPeptide today runs a global network of six cGMP-certified facilities in Europe the U S and India PolyPeptide Group AG s shares SIX PPGN are listed on SIX Swiss Exchange